Acceptable Use Policy

1. Acceptance and Relationship to the Terms

This Policy is part of, and is incorporated by reference into, the Terms, and is to be read together with the Terms, the Privacy Policy, and the Disclaimer. In the event of a conflict, the Terms govern except where this Policy states a more specific or more protective rule of conduct, in which case the more protective provision in our favor controls to the fullest extent permitted by law. Nothing in this Policy limits any right, remedy, disclaimer, exclusion, or limitation of liability set out in the Terms; they are cumulative. Your acceptance of the Terms is your acceptance of this Policy.

2. Definitions

In this Policy, the following terms have the meanings set out below, and other capitalized terms have the meanings given in the Terms.

“Content” all text, forms, materials, consent tools, guides, articles, checklists, examples, templates, graphics, images, figures, comments, posts, and other materials made available on or through the Services, whether created by us or by a user.

“Contribution” any data, information, software, text, code, music, script, sound, graphic, photo, video, tag, message, review, rating, interactive feature, upload, post, disclosure, comment, chat message, or other material that you post, share, upload, submit, or otherwise provide in any manner on or through the Services, or that you provide to us or use with the Services.

“Platform” any third-party platform, marketplace, network, advertising system, application store, bank, fintech, payment processor, merchant acquirer, card network, digital-asset venue, publisher, search engine, or review site upon, through, or in dependence upon which the Services are rendered, in each case owned and controlled by an independent third party over which we have no authority or control.

“Matter” a specific engagement in which we provide the Services with respect to a particular account, fund, listing, campaign, application, channel, profile, content item, or dispute.

“You” any visitor to the Site, prospective client, client, subscriber, or other person who accesses the Site, uses the Services, or makes a Contribution, and where a business is involved, that business and its personnel, agents, and representatives as the context requires.

3. Scope and Application

This Policy applies to any and all of the following: your access to and use of the Services in any manner; all Content available on or through the Services; and all Contributions you make. It applies whether you are a visitor, a prospective client, a client, or a subscriber, and whether or not you have entered into a Per-Service Agreement. It applies to your use of the Services through any device, interface, credential, or means, including our intake and booking forms, messaging channels, and any account or portal we make available.

4. Eligibility; Business Use Only; Your Status and Authority

The Site and the Services are offered to, and intended solely for, businesses and the personnel who act for them, and are not directed to consumers or to any person under the age of eighteen. By using the Services you represent and warrant that you are at least eighteen years of age, that you are using the Services for business purposes, that you have full power and authority to accept this Policy and the Terms, and that, where you act for a business, you are authorized to bind that business. You further represent that all registration and intake information you provide is true, current, and complete, and that you will keep it accurate. You are responsible for all activity conducted under your access, credentials, or account.

5. General Conditions of Use

When you use the Services you warrant that you will comply with this Policy, the Terms, and all applicable laws, regulations, court orders, and Platform policies, and that you will not use the Services for any purpose that is unlawful, deceptive, or prohibited by this Policy. You are responsible for obtaining and maintaining the equipment, connectivity, and security necessary to use the Services, and for the confidentiality and proper use of any credential we issue to you. We may impose, vary, or withdraw conditions, limits, or features of the Services at any time, in our sole discretion, without liability.

6. Prohibited Uses of the Site and Services

You may not access or use the Services except for their intended business purposes. Without limiting any other provision of this Policy or the Terms, you agree that you will not, and will not attempt to, and will not permit or assist any other person to:

• systematically retrieve data or other Content from the Services to create or compile, directly or indirectly, any collection, compilation, database, or directory, without our prior written permission;

• make any unauthorized use of the Services, including collecting usernames, email addresses, or other identifiers of users by any means for the purpose of sending unsolicited communications, or creating accounts by automated means or under false or misleading pretenses;

• circumvent, disable, or otherwise interfere with security-related or access-control features of the Services, including features that prevent or restrict the use or copying of any Content or that enforce limitations on the use of the Services or the Content;

• engage in unauthorized framing of, linking to, mirroring, or embedding of the Services or any Content;

• trick, defraud, deceive, or mislead us or any other user, or attempt to learn or obtain sensitive account or authentication information, including any password, token, or credential, of us or of any user;

• make improper use of the Services or our support functions, including submitting false, duplicative, or bad-faith reports of abuse, misconduct, breach, or infringement;

• engage in any automated use of the Services, including using scripts, macros, bots, or agents to send comments, messages, or requests, or using any data-mining, robot, spider, scraper, harvester, crawler, or similar data-gathering or extraction tool, except standard search-engine or Internet-browser use as we expressly permit;

• interfere with, disrupt, degrade, overload, or create an undue burden on the Services or the networks, servers, or infrastructure connected to the Services, or take any action that imposes an unreasonable or disproportionately large load on them;

• impersonate or attempt to impersonate us, our personnel, any user, or any other person or entity, or use the name, credential, or identity of another, or misrepresent your affiliation with any person or entity;

• use any information obtained from the Services to harass, abuse, stalk, threaten, defame, or harm any person, or to contact any person for any purpose we have not authorized;

• use the Services, or any Content, as part of any effort to compete with us, or for the benefit of any competitor, or for any revenue-generating endeavor or commercial enterprise not expressly permitted by us;

• decipher, decompile, disassemble, reverse-engineer, or otherwise attempt to derive or discover the source code, algorithms, methods, structure, or underlying ideas of any software, system, or process comprising or supporting the Services, except to the limited extent applicable law expressly prohibits this restriction;

• attempt to bypass, defeat, or probe any measure of the Services designed to prevent or restrict access to the Services or any portion of them, or access any area, feature, account, or data you are not authorized to access;

• harass, annoy, intimidate, abuse, or threaten any of our owners, personnel, agents, or subcontractors engaged in providing any portion of the Services;

• remove, obscure, or alter any copyright, trademark, or other proprietary-rights notice from any Content, or falsify the origin or attribution of any material;

• copy, adapt, modify, translate, or create derivative works of the Services or their software, including any HTML, CSS, JavaScript, PHP, or other code, markup, or design element;

• upload or transmit, or attempt to upload or transmit, any virus, worm, Trojan horse, ransomware, spyware, malware, or other malicious or harmful code, or any material, including excessive capitalization or repetitive text (spamming), that interferes with any party’s use of the Services or that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, security, or maintenance of the Services;

• upload or transmit, or attempt to upload or transmit, any material that acts as a passive or active information-collection or transmission mechanism, including clear graphics-interchange formats (gifs), 1×1 pixels, web bugs, cookies, or similar devices, sometimes referred to as spyware or passive collection mechanisms;

• use, launch, develop, or distribute any automated system, including any spider, robot, cheat utility, scraper, or offline reader, that accesses the Services, or launch any unauthorized script or software, except standard search-engine or browser use as we expressly permit;

• disparage, tarnish, or otherwise harm, in our reasonable opinion, us, our personnel, or the Services, or make any public statement about us that is false, misleading, or made in breach of the non-disparagement provisions of the Terms;

• use the Services in any manner inconsistent with any applicable law, regulation, sanction, or Platform policy, or in furtherance of any unlawful or prohibited purpose;

• use any buying agent, purchasing agent, or intermediary to transact on the Services, or sell, resell, sublicense, rent, lease, or otherwise transfer your access, profile, or the Services to any third party;

• intercept, capture, mine, or collect any data not intended for you, or damage, disclose, or alter any user’s data or any hardware, software, or information relating to another person or entity;

• use the Services to develop, train, or improve any competing product, model, dataset, or service, or to benchmark against or replicate the Services or our methods.

7. Subscriber and Licensed-Access Restrictions

If you subscribe to, or are granted access to, any part of the Services, you understand, acknowledge, and agree that, except as we expressly permit in writing, you may not:

• engage in any use, including modification, copying, redistribution, publication, display, performance, or retransmission, of any portion of the Services, other than as expressly permitted, without our prior written consent, which we may grant or refuse in our sole and absolute discretion;

• reconstruct or attempt to discover any source code, algorithm, method, framework, or process of the Services, or any portion of it, by any means whatsoever;

• provide, disclose, or otherwise make available the Services, or any Content, credential, deliverable, or output, to any third party;

• intercept any data not intended for you; or

• damage, reveal, or alter any user’s data, or any hardware, software, or information relating to another person or entity.

8. Prohibited and Excluded Matters

Certain conduct and certain categories of Matter lie wholly outside the Services. You may not request, and we do not offer, assist with, endorse, or accept responsibility for, any Matter that arises from or involves, and you warrant that your business and any Matter you bring to us do not involve, any of the following:

• dropshipping, online or retail arbitrage, or two-step dropshipping, or any sourcing or fulfillment model prohibited by a Platform;

• the use of stolen, purchased, or unauthorized gift cards, payment credentials, accounts, or identities, or of any stolen or misappropriated credential or account;

• the manipulation of reviews, feedback, ratings, rankings, or metrics, including incentivized, fake, or reciprocal reviews, review gating, or the solicitation or orchestration of reviews in breach of a Platform policy;

• false, forged, altered, or falsified tracking, invoices, authorizations, letters, certificates, test reports, or other documentation;

• counterfeit, inauthentic, replica, gray-market, recalled, unsafe, or unauthorized goods, or goods that infringe the intellectual-property rights of another;

• the sale or promotion of goods or services that are illegal, restricted, or prohibited by a Platform or by applicable law; or

• any other conduct that is malicious, deceptive, fraudulent, abusive, or in violation of a Platform policy or applicable law.

Where we determine, in our sole discretion, that a Matter involves or may involve any such conduct, we may decline the Matter, or pause, limit, or discontinue work at any stage, without liability and without that constituting a breach by us or an admission of any kind, and any fee remains subject to the Terms. Nothing on the Site or in the Services is an offer to assist with, or an endorsement of, any prohibited conduct, and any guidance we give is directed at lawful, Platform-compliant means only.

9. Your Truthfulness, Accuracy, and Coordination Obligations

You at all times remain the sole holder of, and the party responsible for, your own accounts, credentials, communications, submissions, and business. You represent and warrant that you are the lawful owner of, or are duly authorized with respect to, every account, listing, campaign, application, channel, profile, fund, and asset that is the subject of a Matter, and that each such account and each such fund is of lawful provenance and was not obtained, funded, or operated by any unlawful, stolen, deceptive, or prohibited means. We prepare strategy, narrative, and documentation for your review and submission through your own credentials, and you warrant the truthfulness, accuracy, completeness, and lawful provenance of everything you provide to us and everything submitted in connection with a Matter. You are responsible for reviewing and approving all materials before submission, for coordinating with us rather than making independent, conflicting, or premature submissions, appeals, or contacts, and for following our account-isolation, sequencing, and case-handling guidance. You must not fabricate, alter, or backdate any document or fact, direct us to do so, or submit anything you know or suspect to be false or misleading. Any outcome, delay, or adverse consequence affected by your own act, omission, delay, misstatement, or failure to follow guidance is attributable to you and not to us.

10. Account Isolation and Case-Handling Compliance

Where a Matter depends on the separation, isolation, or integrity of accounts, identities, entities, devices, or payment instruments, you must follow our guidance precisely and must not create, link, or operate accounts, or take any action, that we have advised against or that a Platform prohibits. You must not, during an active Matter, file independent appeals, open duplicate cases, contact a Platform outside the agreed sequence, or take any step that may prejudice the Matter, without first coordinating with us. You acknowledge that a Platform may treat a violation of its multi-account, circumvention, or evasion rules as grounds for further enforcement, that such further enforcement is outside our control, and that we bear no responsibility for any consequence of your failure to follow this Policy or our guidance.

11. Platform Compliance and Third-Party Terms

The Services are rendered upon, through, and in dependence upon Platforms that we do not own or control, each of which sets, interprets, changes, and enforces its own policies unilaterally and in its sole discretion. You are responsible for reading, understanding, and complying with the terms, policies, and community standards of every Platform relevant to a Matter or to your business, and for maintaining your accounts in good standing with each. Nothing we provide relieves you of your obligations to any Platform, and you must not use the Services, or direct us, to breach, circumvent, or evade any Platform policy or applicable law. You warrant that your instructions and Contributions comply with all Platform terms, and you assume all risk of a Platform’s enforcement, which is in the Platform’s sole discretion and beyond our control. You further acknowledge and agree that we do not take custody of, hold, receive, transmit, advance, or guarantee any funds, that we are not a money transmitter, escrow agent, payment processor, or fiduciary, and that any funds, payouts, reserves, or balances that a Platform, bank, or processor releases are disbursed solely to your own account under its own rules and applicable law.

12. Covered Platforms by Industry

The Services are provided across the industries and Platforms described below, which are named for identification and descriptive purposes only. Each Platform enforces its own rules unilaterally and in its sole discretion; you are responsible for compliance with each, and you hold us harmless for every determination a Platform makes. All third-party names and marks are the property of their respective owners, and their use here does not imply any affiliation with, endorsement by, or authorization from those owners.

12.1 Marketplaces and e-commerce

Amazon, Walmart, eBay, Etsy, Shopify, TikTok Shop, and Poshmark, together with their seller, listing, account-health, authenticity, and withheld-funds, reserve, and disbursement systems.

12.2 Advertising platforms

Google Ads, Meta Ads Manager (Facebook and Instagram), Microsoft Advertising (Bing), TikTok Ads, LinkedIn Ads, Reddit Ads, Pinterest Ads, and other advertising and AI-platform advertising systems and their business managers, ad accounts, and assets.

12.3 Affiliate networks

Amazon Associates, CJ Affiliate, Impact, Rakuten Advertising, ShareASale, Awin, ClickBank, Digistore24, PartnerStack, AvantLink, and Refersion Marketplace, together with their publisher and commission systems.

12.4 Application stores and developer accounts

The Apple App Store, Google Play, the Microsoft Store, the Amazon Appstore, the Chrome Web Store, and Meta App Review, together with their developer-account, application-review, and developer-payout systems.

12.5 Banking, fintech, payments, and merchant processors

Stripe, PayPal, Square, Adyen, Braintree, Authorize.Net, Checkout.com, Worldpay, NMI, Klarna, Paddle, FastSpring, 2Checkout, BlueSnap, Helcim, Mollie, Payoneer, Paysafe, PaySimple, Skrill, WePay, Wise, Dwolla, Revolut Business, Durango, Amazon Pay, Apple Pay, Google Pay, and Shopify Payments; banks and institutions including Chase Business, Bank of America, Mercury, Novo, and Brex; and digital-asset venues including Coinbase, Coinbase Commerce, Kraken, and Binance, together with their reserves, holds, disbursements, and merchant-list and monitoring systems.

12.6 Creator monetization

Twitch, OnlyFans, Patreon, Substack, Ko-fi, Gumroad, Kick, GoFundMe, Kickstarter, Indiegogo, Gamefound, Seed and Spark, and Donorbox, together with the payout rails Cash App, Venmo, and Zelle, and their monetization and creator-payout systems.

12.7 Social media

Facebook, Instagram, X, YouTube, TikTok, LinkedIn, Snapchat, Pinterest, Reddit, and Twitch, together with their account, content, and community-standards systems.

12.8 Brand protection, enforcement, and anti-counterfeit

The intellectual-property, counterfeit, impersonation, and brand-registry programs of the marketplaces, social, and app Platforms named above, through which infringement, counterfeit, and impersonation reports and takedowns are submitted and assessed.

12.9 Reputation management

Google (Business reviews and image results), Trustpilot, Yelp, the Better Business Bureau, Glassdoor, Indeed, G2, Capterra, Clutch, GoodFirms, TripAdvisor, Booking.com, Expedia, Airbnb, Sitejabber, ProvenExpert, Avvo, HealthGrades, RateMDs, Vitals, Amazon reviews, Facebook Pages, and the Chamber of Commerce, together with news and general search surfaces.

13. Contributions: Your Representations and Warranties

Some areas of the Services may allow you to upload, transmit, or post Contributions. In respect of every Contribution you make, you represent and warrant that:

• you are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users to use, the Contribution in any manner contemplated by the Services and this Policy;

• all your Contributions comply with applicable laws and, where they state facts or opinion, are original and true;

• the creation, distribution, transmission, public display, performance, accessing, downloading, or copying of your Contributions does not and will not infringe the proprietary rights, including copyright, patent, trademark, trade-secret, or moral rights, of any third party; and

• you have the verifiable consent, release, or permission of every identifiable individual appearing in your Contributions to use that individual’s name or likeness as contemplated by the Services and this Policy.

14. License to Us over Contributions

You retain ownership of your Contributions. By making any Contribution, you grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license and right to host, store, use, copy, reproduce, disclose, publish, broadcast, distribute, transmit, display, perform, adapt, modify, translate, excerpt, create derivative works from, and otherwise exploit your Contributions, in whole or in part, in any form, media, or technology now known or later developed, for any purpose, including operating, developing, improving, marketing, and promoting the Services and our business, in each case without further notice to you, without attribution, and without any obligation or compensation to you. You waive, to the fullest extent permitted by law, any moral rights and any right to inspect or approve such use. This license survives any termination of your access and applies to Contributions made before or after the effective date of this Policy. Nothing in this section limits any broader rights we have under the Terms or a Per-Service Agreement, or reduces the protections of the Privacy Policy as they apply to personal information.

15. Prohibited Contribution Content

You also agree that you will not post, transmit, or upload any Contribution, or any part of a Contribution, that:

• is in breach of any applicable law, regulation, court order, contractual obligation, this Policy, the Terms, or any legal duty, or that promotes or facilitates fraud or unlawful activity;

• is defamatory, obscene, offensive, hateful, insulting, intimidating, bullying, abusive, or threatening to any person or group;

• is false, inaccurate, or misleading;

• includes child sexual abuse material, or violates any law concerning child sexual exploitation or otherwise intended to protect minors;

• contains material that solicits personal information from anyone under the age of eighteen, or that exploits persons under eighteen in a sexual or violent manner;

• promotes violence, advocates the violent overthrow of any government, or incites, encourages, or threatens physical harm against another;

• is lewd, lascivious, filthy, violent, harassing, libelous, slanderous, sexually explicit, or otherwise objectionable, as we determine;

• is discriminatory on the basis of race, sex, religion, nationality, disability, sexual orientation, age, or any other protected characteristic;

• bullies, intimidates, humiliates, or insults any person;

• promotes, facilitates, or assists any act of terrorism;

• infringes, or assists anyone in infringing, a third party’s intellectual-property, publicity, or privacy rights;

• is deceitful, misrepresents your identity or affiliation, misleads anyone as to your relationship with us, or implies that the Contribution was made by someone other than you;

• contains unsolicited or unauthorized advertising, promotional material, pyramid or Ponzi schemes, chain letters, spam, mass mailings, or other paid or in-kind solicitation; or

• misrepresents your identity or the source of the Contribution.

16. Reviews and Ratings

Where your Contribution is a review or rating, you also agree that: you have firsthand experience with the services or software being reviewed; your Contribution is true to your experience; you are not affiliated with a competitor when posting a negative review, and are not the owner, seller, or manufacturer of a product or service when posting a positive review; you make no conclusion as to the legality of any conduct; you post no false or misleading statement; and you neither organize nor participate in any campaign encouraging others to post reviews, whether positive or negative. We may accept, reject, edit, or remove any review or rating in our sole discretion, and we do not adopt, verify, or take responsibility for any review posted by a user.

17. Automated Access, Scraping, and Data Restrictions

Except as we expressly permit in writing, you may not access the Services by any automated means, or use any bot, spider, crawler, scraper, harvester, or similar tool to access, index, copy, monitor, or extract any part of the Services or any Content, and you may not use the Services or any Content to train, develop, or improve any machine-learning model, dataset, or competing service. You may not aggregate, republish, or resell any Content, or use any Content to build or populate any database, directory, or product. We may employ technical and other measures to detect and prevent such activity, and any breach of this section is a material breach of this Policy and the Terms.

18. Security and Integrity of the Services

You must not compromise, test, or probe the security or integrity of the Services or of any system or network connected to them, or attempt to gain unauthorized access to any account, system, data, or area of the Services. You must not introduce any malicious code, conduct any denial-of-service or comparable attack, or interfere with the proper working of the Services. You must promptly notify us of any actual or suspected security vulnerability or breach of which you become aware, and you must not exploit or disclose it. You are responsible for maintaining the security of your own devices, credentials, and data.

19. Intellectual Property; Our Methods and Confidential Materials

The Services and all Content, including all text, graphics, guides, templates, frameworks, strategies, playbooks, methods, know-how, and workflows, and all trademarks, service marks, logos, and brand elements of Basilio Inc and the Got Suspended? brand, are owned by us or our licensors and are protected by intellectual-property and other laws. The “Got Suspended?” name and marks are the intellectual property of Basilio Inc. Except for the limited right to view the Site, and to use deliverables we provide for the internal purposes of the specific Matter for which they were provided, no license or right in the Content is granted to you. You shall not copy, reproduce, republish, scrape, reverse-engineer, resell, sublicense, disclose, or create derivative works from the Content or our methods, or remove any notice, without our prior written consent. Our strategies, narratives, templates, and deliverables are our confidential and proprietary materials, are provided to you in confidence for the relevant Matter only, and must not be shared with, or used for the benefit of, any third party. All rights not expressly granted are reserved.

20. Non-Circumvention and Non-Solicitation

During any engagement and for a period of twenty-four months after it ends, you shall not, directly or indirectly, circumvent, bypass, or attempt to circumvent us in order to deal directly with, or divert to yourself or any third party, any subcontractor, specialist, partner, vendor, contact, or channel introduced to you or used by us in connection with a Matter, and you shall not solicit for employment or engagement, or employ or engage, any of our personnel, contractors, or specialists introduced to you or with whom you dealt in connection with the Services. This obligation supplements, and does not limit, any non-circumvention or non-solicitation provision of the Terms, and any liquidated-damages, fee-protection, or other remedy provided in the Terms for a breach of this section applies in full.

21. No Competitive Use; No Resale

You may not use the Services, any Content, or any deliverable, method, or output for the purpose of competing with us, or for the benefit of any competitor, and you may not resell, sublicense, or provide the Services to any third party or hold yourself out as offering the Services. You may not use the Services to build, market, or operate any product or service that replicates or competes with them, and you may not use our methods or materials to establish or assist a competing consulting, reinstatement, disputes, funds-release, brand-protection, or reputation practice.

22. Monitoring; No Obligation to Monitor

We may, but are under no obligation to, review, monitor, screen, or moderate the Services, any Content, or any Contribution, and we may do so by manual or automated means. We may remove, disable, edit, refuse, or restrict access to any Content or Contribution, and we may investigate any suspected breach, at any time and in our sole discretion, without notice and without liability. We expressly exclude our liability for any loss or damage resulting from any user’s breach of this Policy, and we assume no responsibility or liability for any Contribution or for any failure or delay in removing, or decision to remove, any material. Any decision we make about whether Content or a Contribution breaches this Policy is made in our sole discretion and is final.

23. Reporting a Breach of This Policy

If you consider that any Content or Contribution breaches this Policy, or infringes any third-party intellectual-property right, you may notify us by telephone at +1 833 357 2888, by email at support@gotsuspendedclients.com, or through the contact details at the end of this Policy, identifying the Content or Contribution and the reason you consider it in breach. For intellectual-property infringement, our reporting process is set out in the Terms. We will reasonably determine, in our sole discretion, whether any Content or Contribution breaches this Policy, and we are under no obligation to act on any report.

24. Consequences of Breaching This Policy

The consequences of a breach of this Policy vary with the severity of the breach and your history, and are determined by us in our sole discretion. Without limiting the remedies available to us under the Terms or at law, we may, singly or in combination and without prior notice, take any of the following actions:

• issue a warning, or remove, disable, edit, or restrict access to the offending Content or Contribution;

• suspend, limit, or terminate your access to and use of the Services, and, where applicable, disable your account;

• decline, pause, or discontinue any Matter, and cease to provide any further Services, without refund and without that constituting a breach by us;

• treat the breach as a material breach of the Terms, entitling us to all remedies provided there, including retention of fees, recovery of costs, and enforcement of any liquidated-damages, chargeback, non-circumvention, or fee-protection provision;

• recover from you all losses, costs, and expenses, including reasonable legal and collection costs, arising from the breach, and pursue any other remedy available in law or equity; and

• notify, cooperate with, or make disclosures to any Platform, payment provider, regulator, or law-enforcement or public-safety authority where we believe in good faith that there is a genuine risk to a person, a threat to public safety, or a violation of law.

We exclude, to the fullest extent permitted by law, all liability for any action we take in response to any breach or suspected breach of this Policy. Any suspension or termination does not relieve you of any accrued obligation, including any obligation to pay.

25. Complaints and Reinstatement of Removed Content

If you consider that any Content or Contribution has been mistakenly removed, blocked, or restricted, you may contact us using the details at the end of this Policy, and we will review our decision within a reasonable time. The Content or Contribution may remain unavailable while we conduct the review. Our determination on any such review is made in our sole discretion and is final.

26. Disclaimer of Responsibility for User Conduct

We are under no obligation to monitor users’ activities, and we disclaim any responsibility for any user’s misuse of the Services. We have no responsibility for any user or other Content or Contribution created, maintained, stored, transmitted, or accessible on or through the Services, and are not obliged to monitor or exercise any editorial control over such material. If we become aware that any Content or Contribution violates this Policy, we may, in addition to removing it and disabling the relevant account, report the breach to a Platform, a payment provider, or a regulatory or law-enforcement authority. Unless otherwise stated in this Policy, we disclaim any obligation to any person who has not entered into an agreement with us for the use of the Services.

27. Indemnification

You agree to defend, indemnify, and hold harmless us and our owners, directors, officers, members, employees, agents, subcontractors, and affiliates from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising out of or relating to your breach of this Policy, your Contributions, your use or misuse of the Services, your violation of any law or of any third-party or Platform right, or any conduct excluded or prohibited by this Policy, all as, and to the extent, provided in the Terms, which are incorporated by reference.

28. Limitation of Liability

28.1. To the fullest extent permitted by applicable law, under no circumstance shall we, or any of our owners, directors, officers, members, employees, agents, subcontractors, or affiliates, have any liability to you for any loss or damage of any kind, whether direct, indirect, incidental, special, consequential, exemplary, or punitive, or for any loss of revenue, profit, goodwill, data, platform access, funds, or business opportunity, arising out of or in connection with this Policy, your use of the Services, any Content or Contribution, or any action we take in response to a breach or suspected breach, whether founded in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damage.

Any liability we may have arising out of or relating to this Policy, the Services, any Content, or any Contribution is in all cases subject to, and does not exceed, the disclaimers, exclusions, limitation of liability, and liability cap set out in the Terms, which are incorporated by reference. Nothing in this Policy excludes or limits any liability that cannot be excluded or limited under applicable law.

29. Suspension and Termination of Access

We may suspend, restrict, or terminate your access to the Services, in whole or in part, at any time and for any reason or no reason, in our sole discretion, including where we believe you have breached or may breach this Policy or the Terms, where required by law or by a Platform, or to protect the Services, other users, or us. Termination does not entitle you to any refund except as a Per-Service Agreement expressly provides, and it does not affect any right, remedy, obligation, or liability that accrued before termination or that is intended to survive it.

30. Assumption of Risk

You, as a sophisticated commercial party, acknowledge that use of the Services and reliance on any Content are at your sole risk, and that Platform-enforcement, dispute, and funds Matters are inherently uncertain and depend on the discretion of independent third parties. To the fullest extent permitted by law, you assume all risk arising from your use of the Services, your Contributions, and your reliance on any Content, and you release us from all claims arising from that risk to the extent provided in the Terms.

31. Changes to This Policy

We may amend this Policy at any time by posting the revised Policy on the Site and updating the “Last updated” date. Changes take effect upon posting or upon such later date as we may state. It is your responsibility to review this Policy periodically, and your continued access to the Site, use of the Services, or making of any Contribution after the effective date of any change constitutes your acceptance of the revised Policy.

32. Severability, Waiver, and Interpretation

If any provision of this Policy is held invalid, illegal, or unenforceable, that provision shall be reformed and construed, and failing reformation severed, so as to give effect to our intention to the maximum extent permitted by law, and the remaining provisions shall continue in full force. Our failure or delay in enforcing any provision is not a waiver of it, and no single or partial exercise of any right precludes any further exercise. Headings are for convenience only. The words “including” and “for example” are illustrative and not limiting. This Policy is to be construed so as to permit the broadest protection, the widest enforcement discretion, and the fullest allocation of risk in our favor that applicable law allows, and no rule construing ambiguities against the drafter shall apply.

33. Assignment; No Third-Party Beneficiaries

We may assign or transfer our rights and obligations under this Policy to an affiliate or in connection with any merger, reorganization, financing, or sale of assets. You may not assign or transfer any right or obligation under this Policy without our prior written consent, and any purported assignment in breach of this section is void. This Policy is for the benefit of you and us and our respective successors and permitted assigns, and, except for our indemnified parties, confers no right or benefit on any third party.

34. Survival

The provisions of this Policy concerning prohibited and excluded conduct, your representations and warranties, the license over Contributions, intellectual property and confidentiality, non-circumvention and non-solicitation, indemnification, disclaimers and limitations of liability, assumption of risk, enforcement and consequences, governing law and dispute resolution, and every other provision that by its nature should survive, continue in effect after, and are not affected by, the end of your use of the Services or of any Matter, and apply to past as well as continuing use of the Services.

35. Governing Law; Dispute Resolution

This Policy, and any dispute arising out of or relating to it, your use of the Services, or any Contribution, is governed by the internal laws of the State of New York, without regard to conflict-of-laws rules, and is subject to the negotiation, binding arbitration, jury-trial and class-action waiver, venue, and other dispute-resolution provisions of the Terms, which are incorporated by reference, except to the extent a mandatory provision of applicable law provides otherwise.

36. Entire Understanding for Acceptable Use

This Policy, together with the Terms, the Privacy Policy, and the Disclaimer, states the entire understanding concerning the acceptable use of the Site, the Services, and Contributions, and supersedes any prior or contemporaneous statement, representation, or understanding on that subject, whether written or oral. A Per-Service Agreement governs the specific terms of any engagement and controls over this Policy as to that engagement to the extent of any conflict, except that the conduct standards and prohibitions of this Policy continue to apply.

37. How to Contact Us About This Policy

Basilio Inc, operating the brand “Got Suspended?”

301 Bayview Circle, Suite A5151, Newport Beach, CA 92660, United States

Email: support@gotsuspendedclients.com

Telephone: +1 833 357 2888 WhatsApp: +1 661 670 7558

ACKNOWLEDGMENT. By accessing the Site, using the Services, or making any Contribution, you affirm that you have read and understood this Acceptable Use Policy in its entirety, that you accept it, and that you will comply with it and with the Terms in full.