As an online seller, it’s important to understand the seller agreements of each platform you plan to sell on. Amazon and Walmart are two of the largest online marketplaces, and both have seller agreements that sellers must abide by.
Here’s an overview of what you need to know about the Amazon and Walmart seller agreements:
Amazon Seller Agreement:
The Amazon seller agreement covers a wide range of topics, including:
Product listings: Amazon requires that all product listings be accurate and comply with their product detail page rules. Listings that are misleading or inaccurate can result in account suspension.
Customer service: Amazon holds sellers responsible for providing good customer service and responding to customer inquiries in a timely manner.
Shipping and fulfillment: Sellers must ship orders promptly and provide valid tracking information. Failure to do so can result in account suspension.
Returns and refunds: Sellers must adhere to Amazon’s returns and refunds policies, which include offering free returns for Prime customers and issuing refunds promptly.
Walmart Seller Agreement:
The Walmart seller agreement also covers a range of topics, including:
Product listings: Walmart requires that all product listings be accurate and comply with their product listing guidelines. Listings that are misleading or inaccurate can result in account suspension.
Customer service: Walmart holds sellers responsible for providing good customer service and responding to customer inquiries in a timely manner.
Shipping and fulfillment: Sellers must ship orders promptly and provide valid tracking information. Failure to do so can result in account suspension.
Returns and refunds: Sellers must adhere to Walmart’s returns and refunds policies, which include offering free returns and issuing refunds promptly.
It’s important to thoroughly read and understand the seller agreements of both Amazon and Walmart before starting to sell on their platforms. Make sure to comply with their policies and guidelines to avoid account suspension or termination.
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