The Account Reinstatement Service Agency That Reinstates the Accounts Other Reinstatement Agencies Give Up On.

If a platform suspended your account or is sitting on your money, every day it stays that way costs you. Type the platform that acted on you, or browse by category below. Start with a free assessment and know where you stand before you pay.

97%Peak reinstatement rate
10,000+Cases resolved
145+Platforms covered
Free assessment firstWritten to the exact policy citedConsultants, attorney reviewed letters
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Note

Type the platform that acted on you. Every match shows the page that covers it.

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Account suspensions

Get Help With Your Suspended Account

Every platform reviews appeals its own way, and every appeal you send stays on the record. Pick your category, then your platform.

Pick a categoryTap a category, then a platform
Marketplace

Seller accounts suspended, deactivated, or under review. We read the notice against the policy cited, find the real trigger, and file one appeal written to that marketplace.

Open Marketplace→
Ad Platforms

Ad accounts disabled for policy, payment, or circumvention flags. We separate the ad that tripped the review from the account history behind it, then answer both.

Open Ad Platforms→
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Affiliate Networks

Publisher accounts closed and commissions held. We trace the traffic question the network is asking and prove where the clicks came from.

Open Affiliate Networks→
Creator Monetization

Channels demonetized, payouts frozen, creator programs revoked. We answer the monetization policy, because that is where the money is decided.

Open Creator Monetization→
Social Media

Accounts disabled, restricted, or hidden. We work out which integrity system acted, then appeal through the route that system actually reviews.

Open Social Media→
App Store and Developer

Apps rejected, removed, or developer accounts terminated. We answer the review guideline cited and rebuild the submission the reviewer needs to approve.

Open App Store and Developer→
Note

Seller accounts suspended, deactivated, or under review.

Funds and finance

Help With Withheld Funds, Bank Closures and Chargebacks

Payment processors and banks want exact paperwork, and their windows are short. Tap a category to see every processor and bank we cover.

Pick a categoryTap a category, then a platform
Disbursement and Funds Release

Payouts held, reserves imposed, funds frozen after a closure. We answer the risk review with the records it asks for, and push for release on the timeline the terms allow.

Open Disbursement and Funds Release→
Banking and Fintech

Business accounts closed or frozen by a bank or fintech. We work the compliance question behind the closure and the release of what is still held.

Open Banking and Fintech→
Chargeback Disputes

Chargebacks answered with the evidence the reason code asks for, filed inside the processor window, and tailored to how your merchant provider takes a response.

Open Chargeback Disputes→
Note

Payouts held, reserves imposed, funds frozen after a closure.

Reviews and search results

Review and Search Result Removal for Your Business

A review comes down when it breaks the site’s own policy. We check each one and tell you which ones qualify. Switch the result type to see each site.

What shows up when they search youSwitch the result type
your business name reviews

Results that surface outdated, private, or defamatory content, in classic search and in AI answers. We use the removal and correction routes each engine honors, and work the source page underneath.

Complaint listings that are resolved, duplicated, or filed by someone who was never a customer. We answer through the bureau process with the records it accepts.

Note

Reviews come down when they break the site policy, not because they are unfair. We pick the ones that qualify and file each through its own route.

Account health maintenance

Keep Your Marketplace Account Healthy After It’s Back

A monthly plan run with Basilio Inc. Each month we pull every violation and dispute what shouldn’t be on your record. Pick a marketplace to see what it tracks.

Account health maintenance, by marketplacePick a marketplace

    01Pull02Grade03Work04Escalate05Snapshot
    BronzeSilverGoldTitanium
    Open the plan
    Illustrative account, four months on the plan
    M1
    M2
    M3
    M4

    Standing improves as removable violations come off the record. Every month ends in a snapshot.

    Note

    Amazon: the plan reads the Account Health Rating, 0 to 1000 and disputes what should not be on it, every month.

    Inventory reconciliation

    Claim Reimbursement for Inventory the Warehouse Lost

    Fulfillment networks lose units, damage them, short-receive them and refund orders that never come back. Each network sets its own claim window. We file only documented claims inside it. Tap a network.

    Lost and damaged inventory, disputedTap a network
    Marketplace fulfillment networks
    3PL and cross-border investigations

    What we dispute

      Only documented, non-duplicate claims, filed inside the window the network sets.

      Open the page
      Note

      Every network has its own name for the same job. Tap one to see what it is called and what we dispute there.

      Advisory and protection

      Advice, Legal Help and Ongoing Account Protection

      Some cases need advice before anything gets filed. Others need a team on the account, clearing listing and rights complaints early. Book a call if you’re unsure which fits.

      Questions

      Account Suspension Questions, Answered

      Don’t see yours? Send us your notice and we’ll answer it directly.

      What should I do first when my account gets suspended?

      When a platform suspends your account, first save the full notice and note the policy, code and any deadline it lists. Do not open a new account or rush out an appeal. Gather the records that prove how you operate, like invoices, IDs, order data or ad history, then answer the exact reason the platform gave.

      Why do platforms suspend accounts without telling you why?

      Platforms usually name the policy they applied in a suspension notice but rarely spell out the evidence behind it. Most terms of service let them suspend or terminate accounts at their discretion, sometimes without notice. Your own account data, such as orders, complaints, metrics and linked details, usually shows what actually triggered the decision.

      How long do I have to appeal an account suspension?

      How long you have to appeal depends on the platform. TikTok Shop gives 30 calendar days from a violation notice, then 15 days for a second appeal. Etsy gives 6 months from a permanent suspension. Other platforms set the window in the notice itself. Missing a deadline can make a suspension final, so check the date first.

      How long does account reinstatement take?

      Account reinstatement can take a few days or several months, depending on the platform and the reason. Amazon tells sellers to expect an appeal reply within about two days, and Etsy says a permanent suspension decision can take up to two weeks. Complex cases often need several rounds of documents before a final decision.

      Can I appeal again if my appeal is denied?

      Whether you can appeal again depends on the platform. TikTok Shop allows a second appeal within 15 days of a denial. Etsy treats a denied appeal on a permanent suspension as final, and Walmart does not accept appeals of termination. That makes the first appeal the most important one, so build it with full proof.

      What happens to my money when a platform suspends my account?

      When a platform suspends your account, it can withhold payouts while it decides whether a risk remains. Amazon’s agreement lets it withhold payments as long as risk persists, and Shopify can hold funds in a reserve to cover disputes and refunds. Reinstatement is usually the fastest way back to withheld funds. We fight to get it released.

      Can I open a new account if my account is suspended?

      Opening a new account to get around a suspension usually backfires. Amazon allows one selling account per region unless there is a legitimate business need and all accounts are in good standing, eBay says a new account is not the best way back, and Etsy can act on related accounts. Appeal the original account instead.

      What should an appeal or plan of action include?

      A strong appeal or plan of action explains the root cause, the fixes you already made and the steps that keep it from happening again. Answer the exact policy on your notice and back every point with proof, such as invoices, tracking, licenses or corrected listings. Templates and apologies without proof tend to get rejected.

      How do I keep my account from getting suspended again?

      You keep an account from getting suspended again by fixing the real cause of the first suspension and watching your health or performance dashboard every week. Keep supplier invoices and business records current, answer complaints quickly and follow each platform’s listing and ad rules. Platforms treat repeat violations more harshly than the first.

      Is it worth hiring an account reinstatement service?

      Hiring an account reinstatement service makes sense when the notice is unclear, an appeal was already denied or a large amount of money is locked. A good service reads your whole account, finds what triggered the action and answers it with the proof that platform needs. Start with a free assessment before you pay.

      How much does an account reinstatement service cost?

      The cost of account reinstatement depends on the platform and how hard the case is. A single missed metric takes less work than a fraud, linked account or repeat suspension with denied appeals behind it. We start with a free assessment, then quote a price based on the work your case actually needs.

      Can anyone guarantee account reinstatement?

      No. The platform makes the final decision on every appeal, so no one can promise reinstatement, and you should be careful with anyone who does. What we commit to is the work: we build your case on real proof and keep it moving until the platform decides. You also get a straight answer on your chances before you pay.

      Start here

      Get a Free Assessment of Your Suspended Account

      Unsure which page covers your case? Send us your notice. We’ll tell you where you stand before you pay anything.