To avoid violating the seller agreements on Amazon and Walmart, sellers must adhere to the policies and guidelines outlined in these agreements. Here are some tips on how to avoid violating these agreements:
Accurate Product Listings: Sellers must provide accurate and complete product descriptions, images, and information about their products. They must also adhere to Amazon and Walmart’s policies on prohibited items and product identifiers.
Competitive Pricing: Both platforms prohibit sellers from setting prices higher on their platform than they are on other platforms or websites. Sellers must ensure that their prices are competitive and comply with Amazon and Walmart’s pricing policies.
Timely Shipping: Sellers must provide accurate shipping information and ensure that their products are shipped on time. They should also use Amazon and Walmart’s shipping tools to manage their orders and ensure compliance with their shipping policies.
Excellent Customer Service: Sellers should provide excellent customer service and respond promptly to customer inquiries and complaints. They should also adhere to Amazon and Walmart’s customer service policies, which require a 24-hour response time to customer messages.
Clear Returns Policy: Sellers must provide clear and accurate information about their returns policy, including return windows and refund processes.
Adherence to Fees and Policies: Amazon and Walmart charge fees for their services, including referral fees and fulfillment fees. Sellers must also adhere to the platforms’ policies and guidelines to avoid violating the agreements.
Compliance with Intellectual Property Policies: Both platforms have strict policies on intellectual property and prohibit sellers from selling counterfeit or infringing products.
By following these tips, sellers can avoid violating the seller agreements on Amazon and Walmart. It is also important for sellers to monitor their performance metrics, respond promptly to notifications and warnings, and seek professional advice if necessary. By prioritizing compliance and customer service, sellers can maintain a positive reputation and increase sales on these platforms.
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