The Refersion Appeal Service Agency That Reinstates the Publisher Accounts Other Reinstatement Agencies Give Up On.
On Refersion, the brand runs the program, approves conversions from its own store orders and pays you itself. So when conversions are denied, your code is shut off or you’re removed, the brand is who decides. We rebuild the order and code record and take it to the brand’s program manager. Start with a free assessment and know where you stand before you pay.
Pick what happened in the program. The offer card and the conversion feed change with it. Illustrative brand and figures.






Get Back Into Your Refersion Program and Get Paid
A Refersion dispute usually sits with one brand. We work your access, your money and the relationship at once.
What changesBack in the brand's program with links tracking, a new code under written controls, and the removal reasons answered one by one.
What changesApproved commissions paid on the brand's schedule, and each wrongly denied or reversed conversion argued back on its own order.
RemovedRate changedCode disputedEndedActiveActiveRestored rateActiveActiveActiveWhat changesEach brand relationship worked under the terms you joined, with rate changes applied from their real effective date.
Who Decides a Refersion Commission Station by Station
Most decisions about your money are made by the brand from its store data. Our people have sat on the other side of these reviews. Tap a station to see who sits there and what they read.
Brand program manager
A commission rides this line from the click to the payout. Every station can stop it. Tap one to see who sits there and what they read.
What Your Refersion Notice Means
The brand’s message tells you what it flagged. It rarely tells you why. Pick the one that matches yours and see what sets it off, what the brand can prove and what it’s only assuming.
Code leak
Reviewed by Code and coupon control
Typical grade: ModerateWhat sets it off
- The code appears on coupon or deal sites
- Redemptions with no tracked click spike
What they can prove
- Redemption counts and dates
- The share of orders with no click
What they infer
- That the affiliate posted the code there
- That the sales were not driven by the affiliate
Our pathway
- 1Capture every listing with a date
- 2Send takedown requests and log them
- 3Split link sales from code redemptions
- 4Propose written code controls
A leaked code is usually a coupon site problem that looks like an affiliate problem. The dates show which it is.
Denied conversions
Reviewed by Conversion review
Typical grade: ModerateWhat sets it off
- Bulk denials as duplicate or invalid
- Orders cancelled or refunded
What they can prove
- The order IDs it denied
- The reason code given, if any
What they infer
- That the traffic was not real
- That the orders did not qualify under the terms
Our pathway
- 1Export every denied conversion
- 2Match each to its store order
- 3Concede what the record supports
- 4Dispute the rest order by order
A denial with no reason is the easiest to challenge. The brand has to point to something.
Program removal
Reviewed by Brand program manager
Typical grade: DifficultWhat sets it off
- A concern about content, codes, or conversion quality
- No reply to the brand's first email
What they can prove
- The emails it sent
- The conversions and codes on record
What they infer
- That the affiliate broke the program terms
Our pathway
- 1Answer the brand's first message directly
- 2Address each concern with evidence
- 3Claim conversions earned before removal
- 4Request reinstatement under written terms
Most removals follow a message nobody answered. We answer it first.
Self-referral
Reviewed by Conversion review
Typical grade: DifficultWhat sets it off
- Orders sharing an address, card, or network with the affiliate
- Orders from family or staff
What they can prove
- The shared order details
- How many orders match
What they infer
- That more orders were self-referred than it can show
Our pathway
- 1Identify every related order
- 2Concede them up front
- 3Show the controls now in place
- 4Protect the rest of the claim
Conceding the real ones early is what keeps the rest of the claim credible.
Brand bidding
Reviewed by Brand program manager
Typical grade: DifficultWhat sets it off
- Paid search ads on the brand's name
- Ads that outrank the brand's own
What they can prove
- A screenshot or report of the ad
- The click that led to the order
What they infer
- That the affiliate bid on the brand's terms on purpose
Our pathway
- 1Pull full keyword and bid exports
- 2Show what was and was not bid
- 3Add negative keywords where needed
- 4Submit the exports with the fix
Keyword exports settle a bidding claim faster than any explanation.
Disclosure
Reviewed by Brand legal
Typical grade: ModerateWhat sets it off
- Posts that promote the brand without a clear disclosure
- A complaint to the brand
What they can prove
- The posts as published
- When each post went live
What they infer
- That the affiliate hid the relationship
Our pathway
- 1Audit every post and channel
- 2Add clear disclosures
- 3Document the change with dates
- 4Send the audit to the brand
A disclosure gap is fixed across every post, not just the one the brand found.
Getting Paid for Refersion Conversions After a Removal
A removal ends the program from that day on. Commissions on valid orders before it are a separate claim, made order by order, and the brand pays them. Tap an order to see what goes in as a claim and what we concede.
Illustrative orders. Tap an order to change how it is classified.
Every denied conversion ties to a store order. Classify each one and see what goes to the brand as a claim and what we concede.
How a Refersion Brand Decides Whether to Restore You
The brand doesn’t read your response on its own. It reads it against your whole record: your conversions, your code redemptions, your returns and every dispute you’ve sent before. We write yours to answer what the brand is actually weighing.
Potentially how it looks. A fictitious reconstruction built from our research and quantified only from cases we have handled. It is not a Refersion screen or tool. Names, IDs, and records are invented or redacted.
Affiliate summary
Conversion and code signals
Each brand on Refersion sets its own terms, approves its own conversions and pays its own affiliates.
Identity
Program
Payouts
Showing 7 of 19 related records. Brands see order data, so we match each hit to an order before anything is argued.
We rebuild this from the brand's conversion export and your own post dates.
Every flag above is something a reviewer weighs before they read a word of your appeal. Tap one to see what it means and what we do with it.
How to Get Reinstated in a Refersion Program and Paid
Tick through the steps and watch the dispute come together. Below is how we work your case, start to finish.
ToAffiliate program manager, brand
ReRemoval notice and denied conversions
Orders in dispute14 conversions, 9 by link, 5 by code
Code trailCode found on 2 coupon sites, not posted by you
Case gradeDifficult, written reasons attached
Commission at stakeApproved and denied, listed by order
ResponseWritten under the program terms
ExhibitsE-01 to E-09, order level
Follow upReply tracked, payout date logged
Next rungRefersion support if tracking is at fault
Orders matched to clicks and codes, sent under the program terms.
Send with exhibitsEach step is one piece of the picture the brand needs. Tick through the steps and watch the dispute come together. Illustrative figures.
- 01
We read the brand’s message and your data
The removal or denial message, your program terms, your conversion export and your code redemption report. Nothing gets written until we see the full picture.
- Brand notice
- Program terms
- Conversion export
- Code report
- 02
We rebuild the order and code record
Conversions matched to link clicks, code redemptions and returns. We find the real cause and make sure it holds up when the brand starts asking questions.
- Order map
- Code trail
- Return analysis
- Decision owner
- 03
We grade the case before you pay
You’ll know how hard your case is and why. If we can’t help, we tell you before you pay.
- Case grade
- Commission value
- Evidence gaps
- Timeline range
- 04
We write to the program manager
A response under the program terms, order level disputes and a commission claim, with exhibits. A second specialist reviews it before it’s filed.
- Brand response
- Conversion disputes
- Commission claim
- Quality review
- 05
We follow every reply
Every reply from the brand tells us something. If it says no, we rebuild from the reason it gives. We never resend the same response.
- Submission log
- Reply analysis
- Payout tracker
- Escalation route
If the brand says no
Program manager
A response to the brand’s affiliate lead, with order and code evidence.
Most Refersion disputes are settled here.Conversion disputes
Order level disputes for each denied or reversed conversion.
Each conversion is argued on its own order.Refersion support
Help from Refersion support on tracking, attribution or Marketplace account issues.
Used when the problem is on the platform side.Legal letter
An attorney-reviewed letter to the brand about unpaid approved commissions or a removal, used only when the case calls for it.
Sent only on a complete record that got no reasoned review.Pre-escalation notice
When a case is stuck and the facts are on your side, an attorney-reviewed notice under the program terms puts the dispute on record. We only use it when the case calls for it.
Our last rung. Attorney-reviewed, and used only when the case calls for it.Struggling to get it back on your own?
Book a call and we’ll map out your next move. Most Refersion disputes stall because the brand never saw the orders matched to clicks and codes.
Check Where Your Refersion Case Stands
Answer four quick questions and see how hard your case looks and what’s still missing. Nothing is sent until you hit submit.
- 1What did you receive
- 2Where does it stand
- 3What applies
- 4What you have
What did Refersion send you
Where does the case stand today
Tick everything that applies
Which of these can you get
- Team that reviews it
- What they check
- How we would work it
- Still missing
A first look from four answers. The real grade comes after your free assessment.
Refersion case, draft
We are the ones publishers come to when every other agency and law firm has already failed.
Most affiliates find us after the brand said no and another agency already tried. Every message stays on the record, so the next one has to be built differently. Our team has worked inside these platforms and knows what each review is measuring. That’s how we’ve resolved more than 10,000 cases.
Know How Hard Your Refersion Case Is Before You Pay
Toggle what’s true for your account and watch the grade change. The more damage on the account, the more work it takes, and your price follows. If there’s no real path, we tell you before you pay.
- What Refersion sees
- How we work it
Moderate
A conversion or payout question with a clean program history. Order level evidence sent to the brand in one message.
Difficult
A code or conversion issue the brand reads as misuse. We trace where it spread, concede what doesn’t qualify and propose code controls.
Hell 1
A decision made under the program terms. We answer the concern and claim conversions from before the removal separately.
Hell 2
A compliance charge that can end the partnership. Full bid exports or disclosure fixes across every channel, then the response.
Hell 3
Money owed with no clear terms to point to. We rebuild the terms from your records and map every approved commission.
Hell 4
Stacked actions across programs. One plan across every brand, with claims worked in order of value.
Hell 5
A complete record the brand has ignored. An attorney-reviewed letter on the documented balance.
Hell 6
Past a human path. We decline before you pay.
Hell 7
No real option left. We decline before you pay.
What’s Included in Your Refersion Case
Everything we send the brand, every reply it sends back and a plan to make the brand comfortable again.
Brand response
Your written response to the program manager, with numbered exhibits.
Brand response
Re: removal from the program on the 12th
We ask for reinstatement and payment of approved commissions, for the reasons below.
Every deliverable sits in one collection you keep. Open a quick view to see inside it. Illustrative data.
Brand response
Your written response to the program manager, with numbered exhibits.
Order evidence map
Every disputed conversion matched to its store order, the click or code behind it and its return status.
Code trail
Where your code spread, with captures and takedown requests.
Commission claim
Approved, denied and unpaid commissions, order by order.
Partner controls
The code limits, disclosures and sharing rules that keep the same problem from coming back.
What Goes Into a Strong Refersion Brand Response
The brand wants to see the orders, the clicks and codes behind them and the proof behind both. Tap a document to see an example.
To: Brand program manager
Re: Program removal
1. Root cause
Why the brand removed you and whether it followed its program terms.
2. Corrective actions taken
You’ll know how hard your case is and why. If we can’t help, we tell you before you pay.
3. Preventive measures
Your written response to the program manager, with numbered exhibits.
Exhibits A to F attached
To: Brand program manager
Re: Program removal
1. Root cause
Why the brand removed you and whether it followed its program terms.
2. Corrective actions taken
You’ll know how hard your case is and why. If we can’t help, we tell you before you pay.
3. Preventive measures
Where your code spread, with captures and takedown requests.
Exhibits A to F attached
To: Brand program manager
Re: Program removal
1. Root cause
Why the brand removed you and whether it followed its program terms.
2. Corrective actions taken
You’ll know how hard your case is and why. If we can’t help, we tell you before you pay.
3. Preventive measures
Approved, denied and unpaid commissions, order by order.
Exhibits A to F attached
Refersion Case Types and Who Reviews Them
Pick a category, then open any case to see who reviews it, what sets it off and what we submit.
Who reviews Refersion cases
BBrand program manager
The brand’s affiliate or influencer lead, or its agency, who approves affiliates, sets terms, and removes partners.
Evidence you worked within the program terms and a clear answer to its concern.
CConversion review
The brand’s review of tracked conversions before they are approved for payment.
Order level evidence that each disputed conversion was a real, kept order.
CCode and coupon control
The brand’s management of affiliate discount codes, including codes that spread to coupon sites.
A clear trail of where the code spread and the controls now in place.
RRefersion Marketplace review
Refersion’s review of creators and affiliates applying through the Marketplace to connect with brands.
A complete profile with channels and audience data that fit the brands you apply to.
BBrand payouts
The brand pays affiliates through Refersion’s payout options or its own methods, such as PayPal, Trolley, gift cards, or manual payment.
Correct payee details and a clear record of approved, unpaid commissions.
BBrand legal
The brand’s legal contact, reached when approved commissions go unpaid or a complete record is ignored.
A documented dispute history and an order-specific claim.
Program access
Refersion noticeRemoval from brand programRemoval from brand program
We respond to the brand and claim conversions earned before removal.
Brand program manager
A concern about content, code use, or conversion quality under the program terms.
A direct answer with evidence, plus a claim for conversions earned before removal.
Refersion noticeLinks or code deactivatedLinks or code deactivated
We find the reason and propose controls to restore access.
Code and coupon control
Redemption patterns or sharing the brand did not approve.
The reason traced and code controls proposed to restore access.
Refersion noticeMarketplace application declinedMarketplace application declined
We fix the profile and channels before reapplying.
Refersion Marketplace review
A profile, channel set, or audience that does not fit the brand.
A fixed profile with channel links and audience data, then a targeted reapplication.
Refersion noticeProgram closed by the brandProgram closed by the brand
The brand ended its whole program or left Refersion.
Brand program manager
A program ending with conversions still pending.
A claim for pending and approved commissions under the terms at closure.
Conversions and commissions
Refersion noticeDenied conversionsDenied conversions
We dispute each denial with the store order record.
Conversion review
Conversions flagged as duplicate, cancelled, or not valid.
Each denied conversion matched to its store order record.
Refersion noticeReversed after returnReversed after return
We check each reversal against a real return or refund.
Conversion review
A conversion reversed as returned or refunded.
A check of each reversal against a real return or refund.
Refersion noticeApproved but unpaidApproved but unpaid
We map the balance to the brand’s payout schedule and request payment.
Brand payouts
Approved commissions past the brand's payout schedule.
An approved commission map against the schedule and a written payment request.
Refersion noticeChanged commission rateChanged commission rate
We check the program terms and effective dates.
Brand program manager
A new rate applied to past or pending conversions.
The program terms and effective dates set against each conversion.
Refersion noticeConversions not trackedConversions not tracked
Sales happened but never showed as conversions.
Conversion review
No conversion for orders the affiliate drove.
Click and order evidence, and a manual conversion request.
Refersion noticeCommission tier not appliedCommission tier not applied
Sales crossed a tier but the higher rate was not paid.
Brand payouts
Conversions paid at the base rate.
The tier terms and the sales that qualified.
Codes and coupons
Refersion noticeCode leaked to coupon sitesCode leaked to coupon sites
We trace the spread and request takedowns.
Code and coupon control
Code redemptions from coupon sites without affiliate clicks.
Dated captures of each listing and the takedown requests sent.
Refersion noticeCode sharing disputeCode sharing dispute
We document where the code was shared and under what terms.
Brand program manager
A code shared in places the brand says the terms did not allow.
Where the code was shared, when, and under which terms.
Refersion noticeRedemptions without clicksRedemptions without clicks
We separate code redemptions from link conversions.
Code and coupon control
Code redemptions that no tracked link click preceded.
A split between code redemptions and link conversions with the source of each.
Refersion noticeCode reassigned to another affiliateCode reassigned to another affiliate
Your code now credits someone else.
Code and coupon control
A code attached to a different affiliate ID.
The original code assignment and the orders affected.
Compliance
Refersion noticeSelf-referralSelf-referral
We identify related orders and exclude them honestly.
Conversion review
Orders placed by the affiliate or people close to them.
Related orders identified and excluded, with the controls now in place.
Refersion noticeFTC disclosureFTC disclosure
We fix disclosures across every post and channel.
Brand program manager
Posts that promote the brand without a clear affiliate disclosure.
Corrected disclosures across every post and channel, documented.
Refersion noticeBrand biddingBrand bidding
We prove bid history with full exports.
Brand program manager
Paid search ads on the brand's name that the terms prohibit.
Full keyword and bid exports showing what was and was not bid.
Refersion noticeContent guideline breachContent guideline breach
We correct the content and document the change.
Brand program manager
Content that conflicts with the brand's guidelines.
The corrected content and a record of the change.
Refersion noticeIncentivized trafficIncentivized traffic
Traffic from rewards or cashback that the terms do not allow.
Brand program manager
Conversions from reward sites or offers.
The traffic sources and the change made.
Payouts
Refersion noticePayout method issuesPayout method issues
We fix payee and method details with the brand.
Brand payouts
A payee or payout method that failed or does not match.
Corrected payee and method details confirmed with the brand.
Refersion noticePayout delaysPayout delays
We track approved commissions against the schedule.
Brand payouts
Approved commissions not paid on the brand's schedule.
A tracker of approved commissions against each scheduled payout.
Refersion noticeTax detailsTax details
We align tax information with your legal name.
Brand payouts
Tax information that does not match the payee's legal name.
Aligned tax records under the correct legal name.
Refersion noticePayout sent to an old accountPayout sent to an old account
A payout went to a PayPal or bank account no longer in use.
Brand payouts
A payout marked paid that never arrived.
The updated payout details and proof the old account is closed.
Your Refersion case may not be listed here. We have likely seen it.
We’ve worked far more Refersion cases than fit on one page, including rare notices and stacked decisions. Send us the brand’s message and we’ll work out the path with you.
Refersion Affiliate Commission FAQs
Don’t see your question? Send us the brand’s message and we’ll answer it directly.
Who pays affiliates on Refersion?
The brand pays affiliates on Refersion. Refersion is the platform that tracks sales and runs payouts, but each merchant sets its own commission rate, payment schedule and payment method. Payments can go out by PayPal, Trolley, gift cards or manual payment, depending on what the brand chose. Your dashboard shows each brand’s terms.
Why is my Refersion commission still pending?
A Refersion commission stays pending until the brand approves it. Many brands wait past their return period before approving, especially for new affiliates. By default, Refersion auto approves pending conversions after 90 days, and brands can ask to set that anywhere from 30 to 120 days. Check Commissions in Approval in your Financials section.
Why did a Refersion brand deny my conversions?
A Refersion brand denies conversions when it decides an order does not qualify. Common reasons are returns or chargebacks, orders that look like self-referrals, codes used outside the allowed channels and activity that looks unusual, like big orders soon after you joined or a very high orders to clicks ratio. Brands get an email before auto approval so they can deny first.
How do I dispute a denied Refersion commission?
To dispute a denied Refersion commission, contact the brand directly through the Messages tab in your affiliate portal or the support email the brand lists. Refersion support handles platform questions only and does not decide program matters. Send the order details, show where the buyer came from and explain why the sale met the program terms.
When do Refersion affiliates get paid?
Refersion affiliates get paid on the schedule each brand sets in its program terms. Refersion has no platform wide minimum payout, but a brand can set its own threshold. Your Financials section shows your Next Estimated Payment from approved commissions, and Payment History shows what you have already received. Ask the brand if a payment date passes.
Can Refersion change an approved commission?
Once a conversion is approved on Refersion, its status cannot be changed by the brand on its own. A brand that wants to turn an approved conversion into a denial has to ask Refersion’s support team for help. That makes the pending window the period when most denials happen, so watch your pending orders closely.
My Refersion coupon code ended up on coupon sites. What do I do?
If your Refersion coupon code shows up on coupon sites, act fast. Capture every listing with the date, ask each site to remove it and tell the brand before it finds out alone. Brands can block affiliates from claiming certain codes, so show which sales came from your own audience and which came from the leak.
What does Refersion consider affiliate fraud?
Refersion describes affiliate fraud as cookie stuffing, fake traffic from spoofed IP addresses, VPNs or proxies used to fake where a buyer is, and purchases with stolen cards. Brands also watch for big orders soon after an affiliate joins and chargebacks on large orders. Clean traffic you can explain is your best protection.
How do I get back into a Refersion program after being removed?
To get back into a Refersion program, contact the brand that removed you, because each brand decides who stays in its program. Find out what it saw, fix it and send one clear message with proof, like where your traffic comes from, how you share codes and how you disclose the partnership. Repeat messages without new facts rarely help.
Can someone help me get my Refersion commissions paid?
Yes. We match every denied or pending conversion to its store order, sort out which sales came from your own audience and build the case the brand needs to approve them. If you were removed, we work that too. Book a free assessment and we will tell you which commissions are worth fighting for.
What does a Refersion commission dispute service cost?
The cost of a Refersion commission dispute service depends on how many brands and orders are involved and why the commissions were denied. A small batch of denials with clean order records is quick work. A coupon leak across several brands takes more. We start with a free assessment and quote a price before any work begins.
Can anyone guarantee I will be reinstated in a Refersion program?
No one can guarantee reinstatement in a Refersion program, because the brand decides who stays in its program and which commissions it pays. Be careful with anyone who promises it. What we commit to is the work: every order checked, a response backed by evidence and a straight answer about your chances before you pay.
The Publishers, Brands and Firms That Trust Us
Some agreed to be named. Most can’t be. Tap a gold-framed face to hear it from them.
Get a Free Assessment of Your Refersion Dispute
Send us the brand’s message, your conversion export and your code report. We’ll tell you where you stand before you pay anything.
- A strategist reads your notice before the call
- You leave with your next step and the grade in writing
- No fee to talk, no obligation after