GOT SUSPENDED?

MODERATE

DISCLAIMER

REINSTATEMENT SUCCESS RATE

96%

Although we have a high success rate, we DO NOT GUARANTEE reinstatement. Various factors are involved in reinstatement and there will be instances where Amazon will refuse to cooperate. Our services and resources help clients increase their chances of reinstatement, but do not guarantee any outcome.

We require all of our clients to do their own due diligence regarding legitimate supply chain acquisition and other appeal related service activities after being given instructions. We do not sign any forms on behalf of clients.

GOT SUSPENDED?

When Etsy flags a copyright violation, listings can be removed and the shop can start accumulating enforcement history even if it’s the first claim. Sellers usually notice products taken down, traffic drops on affected listings, and warnings tied to specific images, designs, or written content. This is triggered by seller behavior like using copyrighted artwork, copyrighted characters, protected graphics, copied product descriptions, or assets taken from other brands or creators.

Moderate to Difficult

GET REINSTATED
IP POLICY – TRADEMARK

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

IP POLICY – TRADEMARK

When Etsy flags a trademark violation, listings can be removed and the shop can start accumulating enforcement history even if the product is not counterfeit. Sellers usually notice takedowns, warnings tied to keywords, and repeat flags on similar listings. This is triggered by seller behavior like using brand names in titles and tags, implying affiliation, using trademarked phrases to capture search traffic, or writing product descriptions that create brand confusion.

GOT SUSPENDED?

IP POLICY – TRADEMARK

When Etsy flags a trademark violation, listings can be removed and the shop can start accumulating enforcement history even if the product is not counterfeit. Sellers usually notice takedowns, warnings tied to keywords, and repeat flags on similar listings. This is triggered by seller behavior like using brand names in titles and tags, implying affiliation, using trademarked phrases to capture search traffic, or writing product descriptions that create brand confusion.

IP POLICY – TRADEMARK

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

PROHIBITED ITEMS

When Etsy flags a prohibited items violation, listings can be removed and the shop can start accumulating enforcement history based on the product category. Sellers usually notice takedowns, warnings tied to the same item type, and repeat removals when similar listings go live. This is triggered by seller behavior like miscategorizing the item, using keywords that match restricted categories, writing unclear descriptions, or listing products that Etsy treats as prohibited based on how they are presented.

PROHIBITED ITEMS

Moderate to Difficult

GET REINSTATED
HANDMADE POLICY

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

HANDMADE POLICY

When Etsy flags a handmade policy violation, listings can be removed and the shop can get restricted until production details are clarified. Sellers usually notice warnings, takedowns, and requests to update shop production disclosures and partner information. This is triggered by seller behavior like leaving production partners undisclosed, using third-party manufacturing without proper disclosure, mismatching listing descriptions with how the item is made, or running a shop setup that looks like mass production.

GOT SUSPENDED?

HANDMADE POLICY

When Etsy flags a handmade policy violation, listings can be removed and the shop can get restricted until production details are clarified. Sellers usually notice warnings, takedowns, and requests to update shop production disclosures and partner information. This is triggered by seller behavior like leaving production partners undisclosed, using third-party manufacturing without proper disclosure, mismatching listing descriptions with how the item is made, or running a shop setup that looks like mass production.

HANDMADE POLICY

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

RESELLING

When Etsy flags a reselling violation, listings can be removed and the shop can get restricted because Etsy believes items are being sourced and resold outside policy. Sellers usually notice takedowns, warnings tied to certain products, and repeat enforcement when similar items go live. This is triggered by seller behavior like using supplier products without disclosure, listing items that look mass-produced, failing to describe the production process accurately, or selling products that do not qualify for Etsy’s allowed categories.

RESELLING

Moderate to Difficult

GET REINSTATED
MISREPRESENTATION

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

MISREPRESENTATION

When Etsy flags a misrepresentation violation, listings can be removed and the shop can start accumulating enforcement history tied to buyer mismatch. Sellers usually notice warnings, takedowns, increased refund requests, and repeat issues on similar products. This is triggered by seller behavior like unclear descriptions, inaccurate photos, missing sizing and material details, incorrect processing times, or listing claims that do not match what buyers receive.

GOT SUSPENDED?

MISREPRESENTATION

When Etsy flags a misrepresentation violation, listings can be removed and the shop can start accumulating enforcement history tied to buyer mismatch. Sellers usually notice warnings, takedowns, increased refund requests, and repeat issues on similar products. This is triggered by seller behavior like unclear descriptions, inaccurate photos, missing sizing and material details, incorrect processing times, or listing claims that do not match what buyers receive.

MISREPRESENTATION

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

FEES & PAYMENTS POLICY

When Etsy flags a fees and payments violation, shop functions can get restricted until billing and payout setup is corrected. Sellers usually notice payout delays, failed billing attempts, overdue fee warnings, or the shop being placed into limited status. This is triggered by seller behavior like missed fee payments, expired billing methods, payout account mismatches, or changes to payment details that fail verification.

FEES & PAYMENTS POLICY

Moderate to Difficult

GET REINSTATED
IDENTITY VERIFICATION

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

IDENTITY VERIFICATION

When Etsy places a shop into identity verification, selling and payouts can get restricted until documentation is approved. Sellers usually notice verification requests, payout delays, failed verification reviews, and limited shop functions even while listings remain visible. This is triggered by seller behavior like submitting documents that do not match the shop profile, using inconsistent names or addresses, uploading unclear files, or changing account details during verification.

GOT SUSPENDED?

IDENTITY VERIFICATION

When Etsy places a shop into identity verification, selling and payouts can get restricted until documentation is approved. Sellers usually notice verification requests, payout delays, failed verification reviews, and limited shop functions even while listings remain visible. This is triggered by seller behavior like submitting documents that do not match the shop profile, using inconsistent names or addresses, uploading unclear files, or changing account details during verification.

IDENTITY VERIFICATION

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

RISK MANAGEMENT REVIEW

When Etsy triggers an automated risk suspension, selling can be restricted while the account is reviewed for high-risk activity. Sellers usually notice listings impacted, payout access delayed, and shop functions limited even without a clear policy violation. This is triggered by seller behavior like sudden order spikes, unusual traffic sources, repeated account changes, inconsistent identity details, or transaction patterns Etsy grades as risky.

RISK MANAGEMENT REVIEW

Moderate to Difficult

GET REINSTATED
SELLER SERVICE LEVEL

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

SELLER SERVICE LEVEL

When Etsy flags a seller service level violation, shop functions can get restricted because fulfillment performance is being treated as buyer-risk activity. Sellers usually notice more complaints, refund requests increasing, listing visibility dropping, and enforcement warnings tied to service metrics. This is triggered by seller behavior like late shipping, frequent cancellations, missing tracking updates, inconsistent delivery performance, or poor handling of buyer issues after purchase.

GOT SUSPENDED?

SELLER SERVICE LEVEL

When Etsy flags a seller service level violation, shop functions can get restricted because fulfillment performance is being treated as buyer-risk activity. Sellers usually notice more complaints, refund requests increasing, listing visibility dropping, and enforcement warnings tied to service metrics. This is triggered by seller behavior like late shipping, frequent cancellations, missing tracking updates, inconsistent delivery performance, or poor handling of buyer issues after purchase.

SELLER SERVICE LEVEL

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

CUSTOMER SERVICE EXPECTATIONS

When Etsy flags customer service expectations, shop functions can get restricted because support behavior is creating dispute and refund exposure. Sellers usually notice more open cases, buyer complaints escalating, refund requests rising, and enforcement messages tied to response time and issue handling. This is triggered by seller behavior like slow replies, ignoring buyer messages, weak dispute handling, unclear refund communication, or failing to resolve problems before cases are opened.

CUSTOMER SERVICE EXPECTATIONS

Moderate to Difficult

GET REINSTATED
CREATIVITY STANDARDS

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

CREATIVITY STANDARDS

When Etsy flags creativity standards, listings can be removed and the shop can be reviewed because products are being treated as non-original or mass-produced. Sellers usually notice takedowns, repeated warnings on similar items, and reduced visibility on affected listings. This is triggered by seller behavior like listing products that match mass-produced catalog items, using generic supplier designs, copying competitor styles too closely, or presenting items in a way that looks like resale instead of original work.

GOT SUSPENDED?

CREATIVITY STANDARDS

When Etsy flags creativity standards, listings can be removed and the shop can be reviewed because products are being treated as non-original or mass-produced. Sellers usually notice takedowns, repeated warnings on similar items, and reduced visibility on affected listings. This is triggered by seller behavior like listing products that match mass-produced catalog items, using generic supplier designs, copying competitor styles too closely, or presenting items in a way that looks like resale instead of original work.

CREATIVITY STANDARDS

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

OFFSITE ADS

When Etsy flags an offsite ads policy violation, shop visibility and ad participation can get restricted while the account is reviewed. Sellers usually notice reduced traffic, ad features limited, and enforcement messages tied to promotion activity. This is triggered by seller behavior like running promotions that violate Etsy rules, using misleading ad claims, linking buyers to listings that do not match the offer, or driving traffic patterns Etsy grades as risky.

OFFSITE ADS

Moderate to Difficult

GET REINSTATED
MATURE CONTENT POLICY

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

MATURE CONTENT POLICY

When Etsy flags mature content violations, listings can be removed and the shop can be reviewed based on content and presentation. Sellers usually notice takedowns, warnings tied to specific listings, and repeat enforcement when similar items go live. This is triggered by seller behavior like using adult imagery, explicit language in titles and tags, product presentation that violates Etsy mature content rules, or listing items without the required category handling.

GOT SUSPENDED?

MATURE CONTENT POLICY

When Etsy flags mature content violations, listings can be removed and the shop can be reviewed based on content and presentation. Sellers usually notice takedowns, warnings tied to specific listings, and repeat enforcement when similar items go live. This is triggered by seller behavior like using adult imagery, explicit language in titles and tags, product presentation that violates Etsy mature content rules, or listing items without the required category handling.

MATURE CONTENT POLICY

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

REGULATED ITEMS

When Etsy flags regulated items, listings can be removed and the shop can be reviewed until documentation and product compliance details are confirmed. Sellers usually notice takedowns, warnings tied to the same category, and repeat enforcement when similar products go live. This is triggered by seller behavior like listing regulated products without required documentation, using descriptions that suggest restricted use, or selling items that require approvals Etsy expects to see.

REGULATED ITEMS

Moderate to Difficult

GET REINSTATED
DANGEROUS ITEMS

Moderate to Difficult

GET REINSTATED

GOT SUSPENDED?

DANGEROUS ITEMS

When Etsy flags dangerous items, listings can be removed and the shop can be reviewed because the product is being treated as safety-risk. Sellers usually notice takedowns, warnings tied to the same category, and repeat enforcement when similar items go live. This is triggered by seller behavior like listing items without required safety disclosures, using descriptions that increase perceived risk, missing warnings and handling information, or selling products Etsy grades as unsafe based on category and presentation.

GOT SUSPENDED?

DANGEROUS ITEMS

When Etsy flags dangerous items, listings can be removed and the shop can be reviewed because the product is being treated as safety-risk. Sellers usually notice takedowns, warnings tied to the same category, and repeat enforcement when similar items go live. This is triggered by seller behavior like listing items without required safety disclosures, using descriptions that increase perceived risk, missing warnings and handling information, or selling products Etsy grades as unsafe based on category and presentation.

DANGEROUS ITEMS

Moderate to Difficult

GET REINSTATED