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GOT SUSPENDED?

DIFFICULT SUSPENSIONS

DISCLAIMER

REINSTATEMENT SUCCESS RATE

96%

Although we have a high success rate, we DO NOT GUARANTEE reinstatement. Various factors are involved in reinstatement and there will be instances where Amazon will refuse to cooperate. Our services and resources help clients increase their chances of reinstatement, but do not guarantee any outcome.

We require all of our clients to do their own due diligence regarding legitimate supply chain acquisition and other appeal related service activities after being given instructions. We do not sign any forms on behalf of clients.

GOT SUSPENDED?

REGULATORY COMPLIANCE

You can face this type of suspension in case you sell prohibited products through your Walmart account. Generally, this list of prohibited products include:

  • Prescription Drugs
  • Gambling
  • Surveillance Products
  • Non certified baby products

Once Walmart finds you selling these kinds of products, you risk getting suspended and losing your selling privileges. Therefore, before listing any products to your Walmart account, it is better to learn all of the policies and regulations set by the platform.

REGULATORY COMPLIANCE APPEALS

Difficult to Extreme

per Appeal

GET REINSTATED
RETURN ABUSE

Difficult to Extreme

GET REINSTATED

GOT SUSPENDED?

RETURN ABUSE

 

Walmart Return Abuse Suspension refers to the temporary suspension of a customer’s ability to return products to Walmart due to a history of excessive or fraudulent returns. Walmart Return Abuse Suspension may be imposed on a customer who has a history of returning items without a valid reason, returning items that have been used or damaged, or returning items that were purchased elsewhere.

GOT SUSPENDED?

RETURN ABUSE

 

Walmart Return Abuse Suspension refers to the temporary suspension of a customer’s ability to return products to Walmart due to a history of excessive or fraudulent returns. Walmart Return Abuse Suspension may be imposed on a customer who has a history of returning items without a valid reason, returning items that have been used or damaged, or returning items that were purchased elsewhere.

RETURN ABUSE

Difficult to Extreme

GET REINSTATED

GOT SUSPENDED?

INTELLECTUAL PROPERTY (IP)

Walmart becomes very strict when it comes to violating Intellectual Property rights on its platform up to your seller account’s suspension. First of all, you should bear in mind that filing IP claims on Walmart is quite simple and common practice. So, as a seller, you should be ready to prove the legitimacy of the products that you sell, in case somebody intends to file an IP complaint against you.

Generally, there are four types of IP claims:

  • Copyright
  • Trademark
  • Patent
  • Counterfeit

Once you get your Walmart account suspended for IP violation, Walmart automatically cancels all open orders in order to prevent the selling of counterfeiting products through its platform. Here is why you have to do your best in order to make sure that all of your orders are shipped in a timely manner and all of the tracking is also uploaded on Walmart.

INTELLECTUAL PROPERTY ( IP ) APPEALS

Difficult to Extreme

per Appeal

GET REINSTATED
OFFENSIVE PRODUCT

Difficult to Extreme

per Appeal

GET REINSTATED

GOT SUSPENDED?

OFFENSIVE PRODUCTS

To make sure customers experience top-notch customer service and shop with confidence from Walmart, it is important to comply with Trust and Safety Standards created by the platform. This set of rules include three sections including regulatory compliance, intellectual property and offensive products. Walmart does not accept products that in any way can harm its customers. For example, listing products displaying nudity or profanity, or what is even worse, that promote discrimination or violence is considered as a violation of Trust and Safety Standards. Once Walmart algorithms find these listings, the next step is account suspension.

GOT SUSPENDED?

OFFENSIVE PRODUCTS

To make sure customers experience top-notch customer service and shop with confidence from Walmart, it is important to comply with Trust and Safety Standards created by the platform. This set of rules include three sections including regulatory compliance, intellectual property and offensive products. Walmart does not accept products that in any way can harm its customers. For example, listing products displaying nudity or profanity, or what is even worse, that promote discrimination or violence is considered as a violation of Trust and Safety Standards. Once Walmart algorithms find these listings, the next step is account suspension.

OFFENSIVE PRODUCT

Difficult to Extreme

per Appeal

GET REINSTATED

GOT SUSPENDED?

ACCOUNT TERMINATIONS

If you’re selling on Walmart Marketplace, you should be aware of the fact that once you violate Walmart’s performance, your seller account will immediately be deactivated. The worst thing regarding this issue is that you are not able to send appeal letters since they just will not be accepted. Furthermore, your product listings will also be  deactivated. Therefore, try to do your best in order to maintain excellent performance.

ACCOUNT TERMINATIONS

Extreme

per Appeal

GET REINSTATED