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Tag

Account Health

Performance metrics and account health monitoring.

Amazon Account Health Rating (AHR) Explained: The Score, the Status Bands and How to Keep It Healthy Amazon

Amazon Account Health Rating (AHR) Explained: The Score, the Status Bands and How to Keep It Healthy

Quick answer: The Account Health Rating is a color-coded score from 0 to 1,000 that Amazon shows on the Account Health page for each store you sell in. Amazon says it indicates your account's risk of deactivation for non-compliance with…
Jerome Basilio
Jerome BasilioOctober 8, 2026
Amazon Inventory Management Mistakes That Cost FBA Sellers Money and Capacity Amazon

Amazon Inventory Management Mistakes That Cost FBA Sellers Money and Capacity

Quick answer: The costliest FBA inventory mistakes are holding too much stock, letting it age, leaving it stranded without an active listing, and running out of your best sellers. Amazon measures all four in your Inventory Performance Index (IPI), and…
Jerome Basilio
Jerome BasilioOctober 8, 2026
Amazon Black Hat Tactics: How to Recognize Them and Protect Your Business Amazon

Amazon Black Hat Tactics: How to Recognize Them and Protect Your Business

Quick answer: "Black hat" is a seller term for tactics that break Amazon's rules to gain an edge, either by boosting your own listings or by damaging a competitor. Amazon's Seller Code of Conduct prohibits both: you may not attempt…
Jerome Basilio
Jerome BasilioOctober 8, 2026
How Amazon Grades Your Order Defect Rate and How to Lower It Amazon

How Amazon Grades Your Order Defect Rate and How to Lower It

Quick answer: Amazon's Order Defect Rate (ODR) is the percentage of seller-fulfilled orders in a 60-day period that have negative feedback (1 or 2 stars), an A-to-z Guarantee claim, or a credit card chargeback. Amazon requires ODR under 1%. Above…
Jerome Basilio
Jerome BasilioOctober 8, 2026
Amazon Late Shipment Rate: How to Fix It and Appeal a Suspension Amazon

Amazon Late Shipment Rate: How to Fix It and Appeal a Suspension

Quick answer: Amazon's late shipment rate is the percentage of seller-fulfilled orders that were not confirmed as shipped by the expected ship date, measured over 10-day and 30-day periods. Amazon requires it to stay under 4%. Above that, Amazon may…
Jerome Basilio
Jerome BasilioOctober 8, 2026
Amazon Pre-Fulfillment Cancel Rate: How It Works and How to Recover From a Suspension Amazon

Amazon Pre-Fulfillment Cancel Rate: How It Works and How to Recover From a Suspension

Quick answer: Amazon's cancellation rate, shown in Account Health as the pre-fulfillment cancellation rate, is the percentage of seller-fulfilled orders you cancel out of total orders over a 7-day period. Amazon requires it to stay under 2.5%. Above that, Amazon…
Jerome Basilio
Jerome BasilioOctober 8, 2026

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