Appeals & Plan of Action

Quick answer: Emailing Jeff Bezos or another Amazon executive is not an appeal and does not replace one. Amazon's official path runs through the Account Health page in Seller Central: open the violation or click Reactivate your account, complete what…

Quick answer: Amazon's appeal page tells sellers to expect a reply to an account deactivation appeal within two days. That is the time for each review, not the time to reinstatement. If Amazon asks for more information, every resubmission starts…

Quick answer: Amazon does not publish a list of secret "suspension codes." What it gives you is an Account Health Rating (AHR) from 0 to 1,000, a color status, and a severity label on every violation. Green ("Healthy," 200 to…

Quick answer: Escalating an Amazon suspension means moving beyond a rejected appeal through the channels Amazon actually provides: resubmitting a stronger appeal through View Appeal on the Account Health page, asking Account Health Support what is missing, and using Selling…

Quick answer: A code of conduct suspension means Amazon found that you broke its Seller Code of Conduct, which requires sellers to act fairly and honestly. The code covers accurate information, misuse of Amazon features, harming other sellers, influencing ratings…

Quick answer: The right way to appeal an Amazon suspension is a factual, concise appeal that names the root cause of every violation in your notice, lists the specific corrective actions you already took with dates, explains the measures that…

Quick answer: Amazon now routes seller performance and policy questions through the Account Health page in Seller Central. Professional sellers can contact the Account Health Support team using the Contact us or Call me now button on that page, and…

Quick answer: Do not appeal right away and do not open a new account. First read the notice and your Account Health page to identify every violation and ASIN involved, check what happened to your listings, inventory, and funds, and…