If you sell on Walmart, it’s important to understand the difference between getting blocked and suspended. While both can impact your account, they have different implications and require different actions to resolve.
Getting Blocked: Getting blocked on Walmart means that you have lost the ability to list or sell on the platform due to a violation of Walmart’s policies or guidelines. This can happen if you receive too many negative reviews, provide inaccurate product information, or violate Walmart’s pricing policies. To resolve a block, you must address the issue that caused the block and request reinstatement from Walmart.
Getting Suspended: Getting suspended on Walmart means that your account has been temporarily deactivated due to a violation of Walmart’s policies or guidelines. This can happen if you receive too many order cancellations, fail to ship orders on time, or provide poor customer service. To resolve a suspension, you must address the issue that caused the suspension and submit an appeal to Walmart’s Marketplace Integrity team. The key difference between getting blocked and suspended on Walmart is the level of severity and the actions required to resolve the issue. A block means that you cannot list or sell on the platform, while a suspension means that your account is temporarily deactivated. Additionally, a block requires reinstatement, while a suspension requires an appeal.
To avoid getting blocked or suspended on Walmart, it’s important to comply with Walmart’s policies and guidelines, provide accurate product information, fulfill orders promptly, and provide excellent customer service. By taking proactive steps to maintain a good standing on Walmart, you can increase your chances of success as a seller on the platform.
Losing your Amazon or Walmart account can be catastrophic for your business. But don’t panic! We offer a professional reinstatement service to help you protect your company and rebuild your brand successfully. With our help, you can get back on Amazon or Walmart and start selling again. Book a FREE consultation now and let us help you get your business back on track!