The Seller Defense Agency That Keeps Sellers and Brands in Business.

An account reinstatement agency helps sellers and brands get a suspended or deactivated account back by finding the real cause, gathering the proof the platform asks for and writing an appeal to the exact policy on the notice. Good agencies also work on withheld funds, suppressed listings and the process that caused the problem so it does not happen again.

Marketplace seller accounts get suspended for missed performance standards, policy breaches or signs of risk. Common triggers include late shipments and high cancellations, intellectual property or authenticity complaints, prohibited products, missing supplier invoices and links to another account in poor standing. The notice names the policy, and the account data usually shows the real cause.

The first thing to do when a seller account is suspended is save the exact notice and read which policy it names. Then pull your account health page, recent orders, complaints and supplier invoices before you write anything. Do not rush an appeal, since the platform reads every later appeal against the first. Get a free assessment before you file.

Getting a suspended seller account reinstated can take a few days or several months, depending on the platform and the reason. A single missed metric with a clean plan of action can move quickly. Authenticity, related account and fraud cases often take several rounds of documents. Answering every request fully and on time keeps the case moving.

Opening a new seller account to get around a suspension usually backfires. Amazon, for example, allows one selling account per region unless you have a legitimate business need and every account is in good standing, and a new account tied to a deactivated one can be deactivated with its funds. Appealing the original account is the safer path.

When a marketplace suspends a seller account, it usually stops payouts and can keep withheld funds while it decides the case. Amazon’s Business Solutions Agreement, for example, lets it withhold payments while a risk remains and permanently in cases of fraud. Clearing the suspension is usually the fastest way back to locked money. We fight to get it released.

You can write your own suspension appeal, and simple cases sometimes clear that way. The risk is that a weak first appeal stays on the record and makes the next one harder. Name the policy on the notice, explain the root cause, show what you fixed and back each point with real documents. Generic templates tend to get rejected.

You keep a seller account from getting suspended again by fixing the process that caused the first notice and watching account health every week. Keep supplier invoices on file, answer customer and IP complaints fast and stay inside each marketplace’s performance standards. Platforms treat a repeat violation more harshly than the first one.

GOT SUSPENDED? is a US seller defense agency that has worked account cases since 2017 and resolved more than 10,000 of them. Our team handles reinstatement, withheld funds, listings, brand approval and reputation, then fixes what caused the notice. We are a Basilio Inc company, so a recovered account can go straight back to work on a compliant foundation.

GOT SUSPENDED? covers more than 145 platforms, including marketplaces like Amazon, Walmart and TikTok Shop, ad platforms, payment processors and merchant accounts, banks and fintech, app stores, affiliate networks, creator programs, social media and review sites. Every case runs through the same method, built against each platform’s own rules. Start with a free assessment.

The cost of account reinstatement depends on how hard the case is. A single performance issue takes less work than a fraud, related account or repeat case with denied appeals behind it. We start with a free assessment, tell you how hard your case is and give you a price before any work begins.

No one can guarantee account reinstatement, because the platform makes the final decision on every appeal. Be careful with anyone who promises it. What we commit to is the work: your case built on real proof, reviewed by a second specialist before it is filed, and a straight answer on your chances before you pay.