What you do in the next few days decides whether you get your account Reinstated.
The notice is a category label, not the cause. The investigator is reading a hidden internal annotation you never see. An appeal that answers the notice instead of that annotation is denied by default, usually in minutes, and every denial makes the next one harder. We reconstruct the annotation, build the file the desk is actually grading, and route it to a human who can lift the action.
Amazon Account Reinstatement
Deactivations, terminations, and Section 3 actions worked back to a human review.
Listing Reinstatement
ASIN, listing and catalog blocks, restrictions, and suppressions turned back on.
Funds Recovery
Held disbursements and reserve released in parallel, whether or not the account survives.
As Featured In
Who We Protect
The operators, brands, and firms that trust us
Some agreed to be named. Most cannot be. Here is the part of the roster we are allowed to show.
Tap any gold-framed face to hear it from them
Most of our client roster will never appear on this page.
We work with the agencies, management companies, aggregators, and major brands other firms send their hardest cases to. Some are running eight and nine figures. Nearly all are bound by NDA, so their names stay off the record. That confidentiality is exactly why they choose us. Every engagement is vetted before we take it, and every operator above put their name behind that decision.
Highly vetted. NDA protected. Trusted at the top.Every case is reverse-engineered into the method we built.
We built this. Years of it, one resolved case at a time since 2018.
We mapped how Amazon actually decides, every enforcement type from the notice back to the trigger. More than 10,000 cases feed the grading engine, the document screening, and an enforcement-pattern database, all built in-house, none for sale and none licensed. Your case starts where the last one left off, not from a blank appeal. If another agency tells you they hold the same data or run the same system, they are not telling you the truth. You either build it over 10,000 cases, or you do not have it. We will show you the system itself and how it runs. It is proprietary infrastructure we engineered over those cases, not a wrapper around a public AI model.
We work three layers at once. Your case lives where they overlap.
Most people argue one layer. We line up all three and find the honest middle where your case can actually move.
The goal is to move your file out of the automated queue and in front of a human who can decide. An automated system says no by default, so we build the case into a gray zone, clean enough and framed tightly enough that a reviewer can nudge it forward instead of the reflexive denial, and we hand them a reason to say yes that fits their own policy.
Reconstruct the trigger behind the notice
An inauthentic flag is almost always a sourcing and invoice failure, not a fake. We appeal the trigger, not the label.
Separate what Amazon can prove from what it infers
Risk models act on correlation, not proof. We position the file on the compliant side of that line. We never fabricate an input.
Move the case from the machine to a human
Each enforcement type has its own desk and route. We escalate past the first automated rejection, which is the engine talking, not a person.
Grade the file before Amazon does
Our case-grading engine scores it against the desk's validation, and every document is screened for metadata. If it will not pass, it does not go out.
The appeals read like they were written from the other side of the desk.
Part of our team has worked inside marketplace enforcement. We reverse-engineered the internal review console and the grading rubric behind it.
No back door, and we do not want one. What we hold is more durable: the machine understood from the inside and turned into tooling, the grading engine that scores the file before submission, the document screening that catches what metadata gives away, and an enforcement database of how a case like yours has actually resolved.
Amazon does not action accounts one way, so we do not appeal them one way.
Enforcement links across the platform. A Brand Registry complaint can pull in your advertising account, a catalog action can freeze a listing, a listing flag can reach the whole account. We work all of it, inside the seller space and beyond it.
Authenticity & IP
Section 3 inauthentic, counterfeit, trademark, copyright, and patent complaints.
Trust & Section 3
Code of conduct, linked and related accounts, dropshipping, velocity reviews.
Suspicion-based
Review or invoice manipulation, forgery claims, fair pricing, stolen-item accusations.
Identity & verification
Seller identity, address, and business verification, including regional checks like DAC7 in the EU.
Performance metrics
Order defect rate, late shipment, valid tracking, FBM cancellation and suspension.
Listings & ASINs
Blocked, suppressed and detail-page removed listings, variation abuse, bundling, ASIN reinstatement.
Catalog issues
Catalog abuse and clean-up actions from Seller Abuse Prevention, hazmat, restricted products, condition complaints.
Brand Registry & ads
Brand gating, trademark and rights disputes, and the advertising account they link to when a brand action lands.
Access & recovery
Accounts closed, locked, hacked, or compromised through phishing.
Funds & reimbursements
Reserve release, FBA reimbursement claims, orphan inbound inventory, disbursement holds.
Beyond Seller Central
Vendor Central, Amazon Ads accounts, KDP, Merch and other parts of Amazon outside the seller space.
Ungating & every market
Category and brand approval, and reinstatement across 21 marketplaces.
We grade every account, from Moderate to a deep Hell Case.
Moderate, Difficult, then Hell Case levels one through seven, the near-dead account with repeat terminations, stacked violations, and a file buried under failed appeals. Stacked denials can still be reinstated. We take these up to about level five, where a human path still exists. Levels six and seven are past that path, greyed out here, and we will not take your case if we believe we cannot reinstate your account. It is that simple. Once we take it, we work it until there is no feasible option left.
We price on difficulty, not on how much we think you can pay.
Recoverable cases
- Reimbursement claims
- Buy box and listing restrictions
- Order defect rate issues
- Common policy flags
The ones that end sellers
- Inauthentic and counterfeit
- Section 3 and IP complaints
- Linked and related accounts
- Full account termination
Scale and protect
- Multi-market isolation
- Trademark and Brand Registry
- Ongoing account health maintenance
- Full suite staffing
We defend real businesses.
Consumer protection comes first. Honest operators hurt by a real mistake or a system that misfired get a second chance. People who want to scam a customer, launder money, walk away from accountability there is hard evidence they owe, or push income claims that would not survive the FTC do not, and no fee changes that. Our name is on every case, and the customer on the other side of it is who we protect first.
And the way we work stays clean. We do not fabricate documentation, we do not purchase internal notations, we do not bribe employees, and we do not engage in any malicious activity. What we hold is the enforcement machine understood from the outside and rebuilt into tooling, built on 10,000+ resolved cases and growing.
You do not have to decide anything today except to have us look.
Send the case, the notice, the account, and the history, and we read it the way the desk will. We tell you the trigger we see, the route we would take, and whether we can help. If we can, you know the path and the scope before you commit a dollar. If we cannot, you know that too.