The Ko-fi Appeal Service Agency That Reinstates the Creator Accounts Other Reinstatement Agencies Give Up On.

Ko-fi doesn’t hold your money. Supporters pay you through PayPal or Stripe, and Ko-fi decides whether your page stays published. So a Ko-fi problem is usually two problems: a Content Guidelines decision on the page, and a hold or restriction at the payment provider. We find both and work them in the right order. Start with a free assessment and know where you stand before you pay.

97%Peak reinstatement rate
10,000+Cases resolved
145+Platforms covered
Free assessment before you pay anythingPage strikes and payment holds worked separatelyAttorney-reviewed letters where earnings are withheld
Your Ko-fi pagePick the notice you got
Notice
Your Ko-fi pageIllustration and comics
HomeShopMembershipsCommissions
SupportBuy a coffee
Open
PayPalConnected
StripeConnected
Note

Pick the notice. The page shows what Ko-fi hides, and the payment row shows whether PayPal or Stripe is involved at all.

As featured in
Fox BusinessBusiness InsiderCBS NewsMarketWatchHuffPostInternational Business Times
What we recover on Ko-fi

Get Your Ko-fi Page Back and Your Payments Released

Ko-fi controls your page. PayPal and Stripe control the money. We work both at once.

Ko-fi · Creator page
BeforeUnpublished
Page visibilityHidden
Strikes2 open
Support buttonOff
22Page standing
Flagged shop itemOpen
Flagged gallery postsOpen
NSFW tag relied onOpen
Memberships and commissionsClear
AfterPublished
Page visibilityPublic
StrikesAnswered
Support buttonOn
84Page standing
Flagged shop itemRemoved
Flagged gallery postsRemoved
NSFW tag relied onContent audited
Memberships and commissionsClear

What changesThe page is published again with every strike answered and the items behind them gone.

Ko-fi · Shop
BeforeShop hidden
Shop ordersStopped
CommissionsClosed
MembershipsPaused
All items 18Live 0Hidden 18
ItemItem IDStatus
Sticker sheetHidden
Brush packHidden
Flagged printHidden
Sketch zineHidden
Commission slotHidden
AfterShop live
Shop ordersOpen
CommissionsOpen
MembershipsActive
All items 17Live 17Hidden 0
ItemItem IDStatus
Sticker sheetLive
Brush packLive
Flagged printRemoved
Sketch zineLive
Commission slotLive

What changesThe shop and commissions reopen without the item that drew the strike.

Ko-fi · PayPal activity
BeforeOn hold
Held orders2
Delivery proofMissing
Stripe payoutsNormal
PayPal balancePartly held
Shop orderOn hold
Shop orderOn hold
Membership incomeIllustrativeNormal
AfterAvailable
Held orders0
Delivery proofUploaded
Stripe payoutsNormal
PayPal balanceAvailable
Shop orderReleased
Shop orderReleased
Membership incomeIllustrativeNormal

What changesPayPal releases held orders once delivery is shown, on a track separate from the page appeal.

Drag the handle to compare. Illustrative figures.
Who reviews your page

Who at Ko-fi Reviews Your Page and Payments

Ko-fi reviews your page against its Content Guidelines. PayPal and Stripe review the money in your own accounts. Our people have sat on the other side of these reviews. Tap a checkpoint to see what it wants from you.

Where a Ko-fi payment goes, and who checks itClick a checkpoint
SupporterPays by card or PayPal
Your Ko-fi pageKo-fi decides if it is published
PayPalYour account
StripeYour account
YouPaid directly
Ko-fi does not hold the money
Checkpoint 1

Content moderation

What it needs

How we write for it

Note

Money goes from the supporter straight to your PayPal or Stripe. Ko-fi checks the page. The providers check the money. Click a checkpoint.

Your Ko-fi notice

What Your Ko-fi Unpublishing Notice Means

The notice tells you what Ko-fi flagged. It rarely tells you why. Pick the notice that matches yours and see what sets it off, what Ko-fi can prove and what it’s only assuming.

SEC
Temporary unpublishing, strike

Temporary unpublish

Reviewed by the content moderation team.

Typical grade: Moderate

What sets it off

  • An item that breaks the guidelines
  • A report from a visitor

What they can prove

  • The item and the report

What they infer

  • That the page exists for that content

Our pathway

  1. 1Find the item behind the strike
  2. 2Remove it and anything like it
  3. 3Audit the rest of the page
  4. 4Appeal with the change
A temporary unpublish is an appealable warning. Use it well.
STRIKE
Adult content in a prohibited category

NSFW content

Reviewed by the adult content team.

Typical grade: Moderate

What sets it off

  • Content past the prohibited line
  • Reliance on the NSFW tag

What they can prove

  • The flagged posts or items

What they infer

  • That the tag was used to hide it

Our pathway

  1. 1Audit content, not the tag
  2. 2Remove what crosses the line
  3. 3Keep what is artistic and allowed
  4. 4Appeal with dates
The tag is a label, not a permission.
$HELD
PayPal funds on hold

PayPal hold

Reviewed by PayPal’s risk and holds team.

Typical grade: Moderate

What sets it off

  • Shop orders without delivery proof
  • A new or changed PayPal account

What they can prove

  • The held orders

What they infer

  • That the orders may not be delivered

Our pathway

  1. 1List held orders
  2. 2Upload delivery proof
  3. 3Confirm with buyers
  4. 4Request release from PayPal
Ko-fi does not hold the money. PayPal does, and we work it there.
Permanent unpublishing

Third strike

Reviewed by the appeals team.

Typical grade: Hell 1 to 2

What sets it off

  • A third violation after two strikes

What they can prove

  • All three strike records

What they infer

  • That the creator will not change

Our pathway

  1. 1Rebuild each strike with its item
  2. 2Challenge any strike applied in error
  3. 3Show the change in practice
  4. 4One complete appeal
At three strikes the record decides. We rebuild the record.
Payment processing restricted

Processing restricted

Reviewed by the payment provider’s compliance team.

Typical grade: Difficult

What sets it off

  • Products a provider will not support
  • Fraud or refund signals

What they can prove

  • The provider rule and the items

What they infer

  • That the page is high risk

Our pathway

  1. 1Identify the provider rule
  2. 2Remove or change the items
  3. 3Document supporters
  4. 4Request processing back
Ko-fi enforces the provider rule. Fix what the provider objects to.
Account banned

Banned

Reviewed by the appeals team.

Typical grade: Hell 3 to 5

What sets it off

  • Strikes ending in a ban
  • An immediate ban

What they can prove

  • The ban reason

What they infer

  • That no appeal is possible

Our pathway

  1. 1Confirm which ban type
  2. 2Decline honestly if illegal content
  3. 3Appeal a strike ban with the record
  4. 4Work the provider money track
Immediate bans for illegal content we decline. Strike bans can be argued.
Strikes and unpublishing

How Ko-fi Strikes Work and Why Your Page Came Down

Ko-fi handles most violations with three strikes, and the third means permanent unpublishing. Illegal content skips the strikes entirely. Where you sit on that count decides how the appeal is written.

We rebuild your strike history, tie each strike to its item and challenge any strike applied in error before we ask for the page back.

What we audit

  • Every strike notice and its date
  • The item behind each strike
  • Gallery, shop, and commission listings
  • What the NSFW tag is covering
Ko-fi strike trackerLog a violation

Log what happened on your page

Strike meter
Published

    Based on the three strike system in the Ko-fi Content Guidelines. Exact handling depends on the item and Ko-fi’s review.

    Note

    Log what happened in order. The meter shows where the page stands and how much room an appeal has.

    How Ko-fi and your providers see your page

    How Ko-fi Decides Whether to Republish Your Page

    Ko-fi doesn’t read your appeal on its own. It reads it against your whole page: your strike history, your posts, your shop and every appeal you’ve sent before. We write yours to answer what Ko-fi is actually weighing.

    !

    Potentially how it looks. A fictitious reconstruction built from our research and quantified only from cases we have handled. It is not a Ko-fi screen or tool. Names, IDs, and records are invented or redacted.

    Creator page recordPage ID Ko-fi page Supporters 3,900Open investigation
    Page temporarily unpublished. Strike two on file. Shop hidden.
    Annotated: one further violation leads to permanent unpublishing.

    Page summary

    Payment signals

    Ko-fi decides the page. PayPal and Stripe decide the money. We look at both before we write a word.

    Identity

    Page

    Payments

    PageShopMembershipsPayments
    SearchShow 10 entries
    StrikeItemGuidelineDate
    Showing 1 to 6 of 3 items entries123...Next
    AccountEmailPayPalStripeDeviceIP rangeLinked socialsShop filesPayout bank
    This pageUnpublished23418
    Page 02Active
    Page 03Banned
    Page 04Active
    Page 05Active
    Page 06Unpublished
    Page 07Active

    Showing 7 of 10 related records.

    Reports on page items per weekWithin targetBreachThreshold

    W1W2W3W4W5W6W7W8

    Illustrative. Rebuilt from your own notices and page history.

    SearchShow 10 entries
    ActionLast30 dayLifetime
    Showing 1 to 8 of 14 entries123...Next
    SearchShow 10 entries
    CaseStatusQueueUpdated
    Showing 1 to 5 of 7 entries123...Next
    SearchShow 10 entries
    WhenBrowser, OSDevice IDNetworkTime zoneLocation
    Showing 1 to 6 of 188 entries123...Next
    How the team reads itTap any line in the record

    Every flag above is something a reviewer weighs before they read a word of your appeal. Tap one to see what it means and what we do with it.

    Step by step

    How to Get a Ko-fi Page Republished

    Tie every strike to its item, take down what crossed the line, appeal once and run any PayPal or Stripe hold on its own track. Below is how we work your case, start to finish.

    Your Ko-fi case, slot by slotOpen a slot
    CommissionsYour Ko-fi case
    5 slots, 0 filled
    Slot 1

    If Ko-fi says no

    Note

    Each step of the case takes a slot, filled in order. Open one to see what we do there and what it produces.

    The steps, written out
    1. 01

      We read the notice and the strikes

      Your notice, strike history, page, shop and PayPal or Stripe status. Nothing gets written until we see the full picture.

      Ko-fi noticeStrike historyPage archiveProvider status
    2. 02

      We tie strikes to items

      Each strike traced to the post or shop item behind it. That’s usually where the real cause shows up. That’s usually where the real cause shows up.

      Strike mapFlagged itemsProvider ruleReviewing team
    3. 03

      We grade before you pay

      You’ll know how hard your case is and why. If we can’t help, we tell you before you pay.

      Case gradeMonthly income at stakeFixes neededWorking range
    4. 04

      We fix and appeal

      Items removed or fixed first, then the appeal. A second specialist reviews it before it’s sent.

      Appeal textChange logQuality reviewProvider file
    5. 05

      We follow the money

      Every reply from Ko-fi or your provider tells us something. If it’s denied, we rebuild from the denial reason. We never resend the same appeal.

      Submission logReply analysisProvider recordEscalation route
    If the first submission is rejected
    1

    Ko-fi appeal

    Your appeal on the unpublishing or ban, with every strike answered.

    Most page cases end here.
    2

    Provider track

    What PayPal or Stripe needs, with delivery proof, to lift the hold.

    Runs in parallel.
    3

    Complaint route

    Ko-fi’s complaint form under Policies and Requests, for a decision that still stands after appeal.

    Used once, with the full file.
    4

    Pre-escalation notice

    When earnings stay withheld and the facts are on your side, an attorney-reviewed letter to Ko-fi Labs Limited or the provider puts the dispute on record. We only use it when the case calls for it.

    We prepare it with counsel. Used only when the case calls for it.

    Struggling to get it back on your own?

    Book a call and we’ll map out your next move.

    Your case

    Check Where Your Ko-fi Case Stands

    Answer four quick questions and see how hard your case looks and what’s still missing. Nothing is sent until you hit submit.

    1. 1What did you receive
    2. 2Where does it stand
    3. 3What applies
    4. 4What you have

    What did Ko-fi send you

    Where does the case stand today

    Tick everything that applies

    Which of these can you get

    Preliminary gradeModerate
    Team that reviews it
    What they check
    Next step
    Still missing

    A first look from four answers. The real grade comes after we read the notice and your file.

    Your case file

    Ko-fi case, draft

    NoticeNot chosen yet
    StatusNot chosen yet
    Risk signalsNone ticked
    DocumentsNot checked yet
    GOT SUSPENDED?UnmatchedMatched
    Matched case
    97%Peak reinstatement rate
    Drag to rotate
    Why the hard cases come here

    We are the ones creators come to when every other agency and law firm has already failed.

    Most creators find us after their appeals were denied and another agency already tried. A denied appeal stays on the record, so the next one has to be built differently. Our team has worked inside these platforms and knows what each review is measuring. That’s how we’ve resolved more than 10,000 cases.

    How hard is your case

    Know How Hard Your Ko-fi Case Is Before You Pay

    Toggle what’s true for your page and watch the grade change. The more strikes on the page, the more work it takes, and your price follows. We take cases up to Hell 5. Past that, we tell you before you pay.

    Risk signals
    MODModerate
    Moderate
    What Ko-fi sees
    How we work it

    Moderate

    A first strike or a gap in your provider record. The item or record fixed and one appeal sent.

    Difficult

    A specific item or provider finding. The item removed or fixed and the change shown.

    Hell 1

    A pattern forming, or a provider rule Ko-fi applied. Each strike answered and the provider’s objection fixed.

    Hell 2

    Content close to the line, or money under dispute. A content audit that goes past the tag, plus delivery proof.

    Hell 3

    Three strikes on file. A rebuilt strike record and a documented change.

    Hell 4

    A ban with money still at a provider. An appeal where the record supports it and a separate provider track.

    Hell 5

    A late file with money withheld. One complete complaint and an attorney-reviewed letter.

    Hell 6

    Past a human path. We tell you before you pay.

    Hell 7

    No real option left. We tell you before you pay.

    What you get

    What’s Included in Your Ko-fi Appeal

    Everything we file for you, every reply Ko-fi sends back and a plan to keep your page published.

    Your Ko-fi case file, one coffee at a timeAdd a coffee
    How many coffees
    1 coffee
      Deliverable 01

        Thank you note: every deliverable is written for Ko-fi and the provider, never generic.
        Note

        Each coffee opens one deliverable in your case file. Add coffees to see all five.

        01

        Ko-fi appeal

        Each strike answered with the item already fixed.

        02

        Strike record

        Every strike, item and date in one place.

        03

        Page and shop audit

        Your posts, gallery, shop and commissions checked.

        04

        Provider hold file

        Delivery proof for PayPal or Stripe.

        05

        Page guidelines playbook

        Rules for your posts, shop items and the NSFW tag.

        Inside your appeal

        What Goes Into a Strong Ko-fi Appeal

        Ko-fi wants to see each strike, the fix and the proof behind both. Tap a document to see an example.

        Ko-fi reference

        Ko-fi Strike Types and Who Reviews Them

        Pick a category, then open any case to see who reviews it, what sets it off and what we send.

        Who reviews Ko-fi cases

        C

        Content moderation

        Applies the Ko-fi Content Guidelines and the three strike system to pages, posts, and shop items.

        Content that fits the guidelines, with any removed item not repeated.

        Guideline citedStrike countPosts and galleryShop items
        A

        Adult content review

        Checks pages marked NSFW and content near the prohibited adult categories.

        Content that stays outside the prohibited categories, because the NSFW tag does not permit them.

        NSFW tagArtistic versus sexual contextSexual servicesPublic previews
        P

        Payment provider compliance

        Ko-fi enforces PayPal and Stripe policies and can restrict payment processing on a page.

        A page and shop the payment providers will support.

        Provider policyProduct typeFraud signalsRefund pattern
        A

        Appeals

        Ko-fi’s internal appeals process for unpublished and banned accounts.

        A complete, honest account of what happened and what changed.

        Strike historyChanges madeAccount standing
        P

        PayPal risk and holds

        PayPal reviews and can hold funds in your own PayPal account.

        Delivery proof and a clean dispute record.

        Account ageDisputesSales patternIdentity
        S

        Stripe account review

        Stripe reviews your connected account for verification and risk.

        A verified account with normal disputes.

        VerificationBusiness typeDisputes

        Unpublishing and bans

        Ko-fi noticeTemporary unpublishing

        Temporary unpublishing

        We fix the item and appeal.

        Reviewed by

        Content moderation

        What triggers it

        An item that broke the Content Guidelines and drew a strike.

        What we submit

        The item removed and an appeal showing the fix.

        Ko-fi noticePermanent unpublishing

        Permanent unpublishing

        We rebuild the strike record.

        Reviewed by

        Appeals

        What triggers it

        A third strike on file.

        What we submit

        The rebuilt strike record with each item addressed.

        Ko-fi noticeAccount banned

        Account banned

        We assess honestly whether an appeal is possible.

        Reviewed by

        Appeals

        What triggers it

        A ban by strikes or an immediate ban.

        What we submit

        An honest assessment and an appeal where the record supports it.

        Ko-fi noticeCompromised account

        Compromised account

        We prove unauthorized access.

        Reviewed by

        Content moderation

        What triggers it

        Posts or items the creator did not make.

        What we submit

        The access timeline and proof of unauthorized activity.

        Ko-fi noticeUnpublished after mass reports

        Unpublished after mass reports

        A wave of reports from outside the page.

        Reviewed by

        Content moderation

        What triggers it

        Reports spiking with no new content.

        What we submit

        The report timeline and proof the content fits the guidelines.

        Content and shop

        Ko-fi noticeShop item removed

        Shop item removed

        We confirm what the guidelines allow.

        Reviewed by

        Content moderation

        What triggers it

        A shop item outside the guidelines.

        What we submit

        The item removed or changed and the rule applied.

        Ko-fi noticeAdult content determination

        Adult content determination

        We audit content, not the tag.

        Reviewed by

        Adult content review

        What triggers it

        Content near the prohibited adult categories.

        What we submit

        An audit of the content itself, not the NSFW tag.

        Ko-fi noticeProhibited category

        Prohibited category

        We confirm the page falls outside it or remove the material.

        Reviewed by

        Adult content review

        What triggers it

        Material in a category Ko-fi prohibits.

        What we submit

        The material removed or an assessment showing it is outside the category.

        Ko-fi noticeCopyright complaint

        Copyright complaint

        We check licenses and fan work scope.

        Reviewed by

        Content moderation

        What triggers it

        A report of infringement on an item.

        What we submit

        Authorship or license proof, or removal.

        Ko-fi noticeCommission sheet flagged

        Commission sheet flagged

        A commission offer read as outside the guidelines.

        Reviewed by

        Content moderation

        What triggers it

        Commission terms offering restricted work.

        What we submit

        Rewritten commission terms within the rules.

        PayPal and Stripe holds

        Ko-fi noticePayPal funds on hold

        PayPal funds on hold

        We provide delivery proof to PayPal.

        Reviewed by

        PayPal risk and holds

        What triggers it

        Orders PayPal holds pending delivery or review.

        What we submit

        Delivery proof and tracking submitted to PayPal.

        Ko-fi noticeStripe payouts paused

        Stripe payouts paused

        We complete Stripe requirements.

        Reviewed by

        Stripe account review

        What triggers it

        An open Stripe requirement or risk review.

        What we submit

        Completed Stripe requirements in one pass.

        Ko-fi noticePayment processing restricted

        Payment processing restricted

        We fix what the provider objects to.

        Reviewed by

        Payment provider compliance

        What triggers it

        Activity that may breach a provider policy.

        What we submit

        Page fixes and a request to restore processing.

        Ko-fi noticePayPal account limited

        PayPal account limited

        PayPal limited the account itself.

        Reviewed by

        PayPal risk and holds

        What triggers it

        A limitation notice in PayPal.

        What we submit

        The documents PayPal requests and delivery proof.

        Chargebacks and disputes

        Ko-fi noticeSupporter disputes

        Supporter disputes

        We document delivery.

        Reviewed by

        PayPal risk and holds

        What triggers it

        Supporters disputing payments.

        What we submit

        Delivery records for each disputed payment.

        Ko-fi noticeRefund demands

        Refund demands

        We apply the stated policy.

        Reviewed by

        Payment provider compliance

        What triggers it

        Supporters asking for refunds on shop items.

        What we submit

        The stated policy applied and documented.

        Ko-fi noticeMembership billing disputes

        Membership billing disputes

        We show benefits delivered.

        Reviewed by

        Stripe account review

        What triggers it

        Members disputing recurring charges.

        What we submit

        Benefits delivered and clear membership terms.

        Ko-fi noticeCommission not delivered dispute

        Commission not delivered dispute

        A buyer disputes an unfinished commission.

        Reviewed by

        PayPal risk and holds

        What triggers it

        A dispute on a commission payment.

        What we submit

        Progress files, messages, and delivery or refund.

        Verification

        Ko-fi noticeIdentity verification

        Identity verification

        We audit documents.

        Reviewed by

        Stripe account review

        What triggers it

        Identity documents that do not match.

        What we submit

        An audited, matching identity set.

        Ko-fi noticeTax details

        Tax details

        We align records.

        Reviewed by

        Stripe account review

        What triggers it

        Missing or mismatched tax information.

        What we submit

        Corrected details matching the account holder.

        Ko-fi noticePayment account ownership

        Payment account ownership

        We verify ownership.

        Reviewed by

        PayPal risk and holds

        What triggers it

        A payment account not in the creator’s name.

        What we submit

        Proof of ownership or an account in the matching name.

        Ko-fi noticeBusiness account change

        Business account change

        A switch from personal to business payment accounts.

        Reviewed by

        Stripe account review

        What triggers it

        New account details mid review.

        What we submit

        Entity documents and matching accounts.

        Appeal and release

        Ko-fi noticeFinal appeal

        Final appeal

        We escalate complete files.

        Reviewed by

        Appeals

        What triggers it

        A last review on a complete file.

        What we submit

        The complete record with every fix documented.

        Ko-fi noticeEarnings release

        Earnings release

        We pursue held funds at the provider with counsel.

        Reviewed by

        PayPal risk and holds

        What triggers it

        Payable funds held at the provider.

        What we submit

        A release request, escalated with attorneys where needed.

        Ko-fi noticeComplaint after appeal

        Complaint after appeal

        We file one complete complaint.

        Reviewed by

        Appeals

        What triggers it

        A decision that stands after appeal.

        What we submit

        One complaint through Policies and Requests with the full file.

        Ko-fi noticeEU out of court route

        EU out of court route

        An EU based creator after a final decision.

        Reviewed by

        Appeals

        What triggers it

        A final decision for an EU or EEA resident.

        What we submit

        An assessment of the certified dispute settlement route.

        ?
        Don’t see yours?

        Your Ko-fi case may not be listed here. We have likely seen it.

        We’ve handled far more Ko-fi cases than fit on one page, including rare notices, stacked decisions and cases no one could name. Send it over and we’ll work out the path with you.

        Ko-fi page questions

        Ko-fi Page Unpublished and Payment Hold FAQs

        Don’t see your question? Send us your notice and we’ll answer it directly.

        Why was my Ko-fi page unpublished?

        Ko-fi unpublishes a page when it believes the page breaks its Content Guidelines or Terms. That can follow a user report, an automated flag or a link to illegal, hateful or sexually explicit content elsewhere. Ko-fi emails the reason to your registered address, so read that email closely before you do anything else.

        What does Page Unpublished mean on Ko-fi?

        Page Unpublished on Ko-fi means your page has been suspended, usually for a limited time. You can still log in, but the public cannot see your page or send you messages. Ko-fi says most cases are temporary and can be appealed, so the appeal you write next matters a lot.

        How do I appeal a Ko-fi suspension?

        You appeal a Ko-fi suspension through the appeal link in the email Ko-fi sent you. That link works only once, so fix the problem on your page first and write one complete appeal. If you never got the email, submit a request through the Ko-fi Help Center. Send us the email first before you use the link.

        How long does a Ko-fi appeal take?

        Ko-fi aims to respond to an appeal within 7 days. If you go quiet for 30 days after Ko-fi replies, the appeal closes, though you can apply again later. Watch your inbox and spam folder, and answer any follow-up questions quickly and with proof.

        Will my Ko-fi page be banned for good?

        Most Ko-fi pages that get unpublished are republished after review. Ko-fi uses a three strike system before permanent unpublishing, and it bans accounts right away for the most serious violations, such as illegal content. If you already have strikes, your next appeal has to show the cause is fixed for good.

        What happens to my money when Ko-fi suspends my page?

        Ko-fi does not keep a balance for creators. It sends each payment directly to your PayPal or Stripe account the moment a supporter pays. That means any locked money sits with PayPal or Stripe, which run their own reviews. Answer their messages on their own platforms, separate from your Ko-fi appeal.

        Why is PayPal holding my Ko-fi payments?

        PayPal can hold Ko-fi payments when your PayPal account is new, when payments restart after a quiet stretch or when payments look different from your usual pattern. Ko-fi says most creators wait up to 21 days. You can speed it up by answering PayPal’s messages, completing account checks and adding tracking for physical items.

        Is NSFW content allowed on Ko-fi?

        Ko-fi allows some adult content with the NSFW tag, such as non-sexualized artistic nudity, lightly sensual content and adult-themed fiction. The tag does not cover pornography or sexually explicit nudity. Pages that cross that line, or link out to explicit content, are a common reason for unpublishing.

        How do I keep my Ko-fi page from getting suspended again?

        You keep a Ko-fi page safe by checking every post, shop item and outside link against the Content Guidelines. Tag adult content as NSFW and keep it within what the tag allows. Remove links to sites that break Ko-fi’s rules, and deal with chargebacks quickly, since fraud flags also unpublish pages.

        Can someone help me get my Ko-fi page back?

        Yes. A Ko-fi appeal service reviews your page and the email, finds what triggered the suspension and helps you fix it before the one-time appeal link is used. We also work any PayPal or Stripe review on its own track. Start with a free assessment so you know where you stand before you pay.

        What does a Ko-fi appeal service cost?

        The cost of a Ko-fi appeal service depends on how hard the case is. A first-strike content issue is simpler than a page with past strikes or a payment processor review on top. We begin with a free assessment of your case, then give you a clear price before any work starts.

        Can anyone guarantee Ko-fi reinstatement?

        No one can guarantee Ko-fi reinstatement. Ko-fi makes the final call, and PayPal and Stripe decide on their own reviews. What we commit to is the work: a clean page, a complete appeal and a straight answer about your chances before you pay anything.

        Who we protect

        The Creators and Brands That Trust Us

        Some agreed to be named. Most can’t be, so here’s the part we’re allowed to show.

        Tap any gold-framed face to hear it from them
        Start here

        Get a Free Assessment of Your Ko-fi Page

        Send us the Ko-fi notice. We’ll tell you where you stand before you pay anything. It stays confidential.

        • A strategist reads your notice before the call
        • You leave with the route and the grade in writing
        • No fee to talk, no obligation after
        Ko-fi noticePage unpublishedReceived
        1The real trigger is here, not in the label
        2The team that reviews it
        Our assessmentNext step mappedGrade and next step in writing
        NoticeOur assessmentYour next step
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