The Twitch Appeal Service Agency That Reinstates the Creator Accounts Other Reinstatement Agencies Give Up On.

If Twitch suspended your channel, pulled your Affiliate or Partner status or stopped your payout, every month it stays that way costs you income. We find out whether it was an enforcement, a fraud flag or a tax interview problem and build the case the right Twitch team needs to see. Start with a free assessment and know where you stand before you pay.

97%Peak reinstatement rate
10,000+Cases resolved
145+Platforms covered
Free assessment before you pay anythingEnforcement appeals and payout cases run in parallelAttorney-reviewed letters on withheld earnings
Type what Twitch didPick a command
Creator Dashboard, earnings this monthIllustrative
SubscriptionsHeld
BitsHeld
AdsHeld

Payout on hold

Moderate

Handled by Payments and tax, blocked at Tax interview

Profile audit, corrected tax interview, and a payout support case.

Send us this case →
/payoutholdChat
Note

Pick the command that matches your notice. The earnings card shows which revenue is held and where we would start.

As featured in
Fox BusinessBusiness InsiderCBS NewsMarketWatchHuffPostInternational Business Times
What we recover on Twitch

Get Your Twitch Channel and Payouts Back

One Twitch enforcement can pause monetization, remove Affiliate or Partner status and stop your payout. Each one has its own path. We work all of them at once.

Twitch · Creator Dashboard, Account status
BeforeSuspended
ChannelOffline, hidden
Open enforcement2
AppealNot filed
16Channel standing
Viewbotting findingOpen
Follow spikeOpen
Chat moderationServed
DMCAClean
AfterActive
ChannelLive
Open enforcement0
AppealGranted
88Channel standing
Viewbotting findingResolved
Follow spikeExplained
Chat moderationClosed
DMCAClean

What changesThe channel is live again, with the viewer source named and cut so the finding does not come back.

Twitch · Creator Dashboard, Monetization
BeforeFeatures off
Program statusUnder review
Emote slotsLocked
AdsOff
All 6Enabled 0Disabled 6
FeatureProgramStatus
SubscriptionsPartnerDisabled
BitsPartnerDisabled
AdsPartnerDisabled
EmotesPartnerLocked
Hype TrainPartnerDisabled
AfterAll on
Program statusPartner
Emote slotsUnlocked
AdsOn
All 6Enabled 6Disabled 0
FeatureProgramStatus
SubscriptionsPartnerEnabled
BitsPartnerEnabled
AdsPartnerEnabled
EmotesPartnerEnabled
Hype TrainPartnerEnabled

What changesPartner status and every revenue feature back, argued under the agreement terms.

Twitch · Payout history
BeforeBalance held
Next payoutHeld
Bits reversed7 purchases
Clean revenueHeld
BalanceHeld
Payout Held
Payout Partly reversed
Payout Pending
AfterPaid
Next payoutScheduled
Bits reversedIsolated
Clean revenueReleased
BalanceReleased
Payout Paid
Payout Paid, net of fraud
Payout Scheduled

What changesClean subscription and ad revenue released, with fraudulent Bits separated so they do not hold everything else.

Drag the handle to compare. Illustrative figures.
Who reviews your appeal

Who at Twitch Reviews Your Channel and Payout

Enforcement, monetization, payments, fraud and rights are separate Twitch teams, and each one moves on different evidence. Our people have sat on the other side of these reviews. See what each team wants from you.

Every team needs something differentRedeem a reward
Channel Points rewardsRedeem a team
Redeemed

Twitch Safety and Appeals

Enforces the Community Guidelines and reviews the appeals you file through the Appeals Portal.

Costs you

Specific context showing the stream did not break the guideline cited, or that the behavior is fixed.

Signals it weighs
In the queue with our team

We cite the exact guideline and timestamps and keep the appeal short enough to be read in full.

Note

Each Twitch team will only move when it gets its price. Redeem a team to see what it needs from you.

Your Twitch notice

What Your Twitch Enforcement Notice Means

The email tells you what Twitch flagged. It rarely tells you why. Pick the notice that matches yours and see what sets it off, what Twitch can prove and what it’s only assuming.

STRIKE
Community Guidelines suspension

Temporary suspension

Reviewed by the Twitch Safety and Appeals team.

Typical grade: Moderate

What sets it off

  • A report on a stream or chat moment
  • Content or conduct outside the Community Guidelines

What they can prove

  • The clip or VOD segment
  • The guideline category

What they infer

  • That the channel allowed it

Our pathway

  1. 1Get the clip and the category
  2. 2Give the context the reviewer did not see
  3. 3Show moderation or content changes
  4. 4Appeal once in the Appeals Portal
Most suspensions turn on one clip. Context on that clip is the appeal.
Indefinite suspension

Indefinite suspension

Reviewed by the Twitch Safety and Appeals team.

Typical grade: Difficult

What sets it off

  • A severe violation
  • Repeat violations
  • An enforcement tied to fraud

What they can prove

  • The enforcement record

What they infer

  • That the channel will repeat it

Our pathway

  1. 1Map every enforcement on the account
  2. 2Answer the one that led to indefinite
  3. 3Show what changed, with dates
  4. 4Appeal with the full context
Indefinite is not permanent on its face. The appeal has to show why it should end.
Viewbotting and follow botting

Viewbotting

Reviewed by the fraud and invalid activity team.

Typical grade: Hell 1 to 2

What sets it off

  • Viewers with no chat or session activity
  • Follow bursts outside normal growth
  • Traffic from an embed or promotion service

What they can prove

  • Viewer and follow patterns
  • The source cluster

What they infer

  • That the creator bought or arranged it

Our pathway

  1. 1Pull analytics by source and day
  2. 2Name the service, embed, or partner
  3. 3End it and document the proof
  4. 4Appeal with clean history separated
Most viewbot cases trace to one promotion deal. We name it before we write.
Affiliate or Partner removal

Partner removed

Reviewed by the monetization and creator programs team.

Typical grade: Difficult

What sets it off

  • An enforcement on the channel
  • A breach of the program agreement

What they can prove

  • The enforcement and the agreement term cited

What they infer

  • That the channel no longer fits the program

Our pathway

  1. 1Read the agreement term cited
  2. 2Clear the underlying enforcement
  3. 3Show channel health since
  4. 4Request reinstatement to the program
Program status follows the enforcement. Clear that and the program case is short.
$HELD
Fraudulent purchase reversal

Bits reversal

Reviewed by the fraud and invalid activity team.

Typical grade: Moderate

What sets it off

  • Bits or subs bought with stolen cards
  • Chargebacks on gifted subs

What they can prove

  • The reversed purchases

What they infer

  • That the channel benefited knowingly

Our pathway

  1. 1List every reversed purchase
  2. 2Separate it from clean revenue
  3. 3Show no link to the buyers
  4. 4Ask payout support to release the rest
Fraud by a viewer should not hold the creator's clean revenue.
SEC
DMCA notification

DMCA strike

Reviewed by the DMCA and rights team.

Typical grade: Difficult

What sets it off

  • A rights holder notice on a VOD or clip
  • Music in streams

What they can prove

  • The notice and the content

What they infer

  • That the channel is a repeat infringer

Our pathway

  1. 1Check each notice against licenses
  2. 2Counter notify only where supported
  3. 3Remove the rest and archives
  4. 4Set music rules for streams
Counter notices only where the record supports them. The rest comes down.
Tax interview or payout method hold

Payout hold

Reviewed by the payments and tax team.

Typical grade: Moderate

What sets it off

  • Tax interview does not match the account holder
  • A payout method change

What they can prove

  • The mismatch on file

What they infer

  • That the payee may not be the creator

Our pathway

  1. 1Audit tax interview and payout method
  2. 2Align names and entity
  3. 3Resubmit once
  4. 4Confirm with payout support
Payout holds are nearly always one mismatch.
Your withheld earnings

How to Get Withheld Twitch Subs, Bits and Ad Revenue Paid

Twitch pays monthly once your balance clears the payout threshold. When part of a month is disputed, we ask for the rest to be paid and work the disputed part on its own track.

Clean earnings splitterMove the sliders
Held month, illustrative
We ask Twitch to release
Stays under review
SubscriptionsRelease
Bits
Ads

Illustrative. Ad revenue tied to flagged views and Bits from a disputed purchase are argued separately from subscriptions paid by real viewers.

Note

A fraud flag should not freeze money real viewers paid. Set your month and see how we separate the clean earnings from the disputed part.

How Twitch’s teams see your channel

How Twitch Decides Whether to Restore Your Channel

Twitch doesn’t read your appeal on its own. It reads it against your whole channel: your enforcement history, your viewer and purchase patterns, your payout profile and every appeal you’ve sent before. We write yours to answer what Twitch is actually weighing.

!

Potentially how it looks. A fictitious reconstruction built from our research and quantified only from cases we have handled. It is not a Twitch screen or tool. Names, IDs, and records are invented or redacted.

Channel enforcement recordChannel ID Channel ID PartnerOpen investigation
Channel suspended, indefinite. Payout held. Fraud review open on Bits.
Annotated: do not reinstate without the viewbot source identified.

Channel summary

Engagement and revenue signals

Enforcement appeals go through the Appeals Portal. Payout questions go to a separate team.

Identity

Standing

Payouts

Creator DashboardPayout settingsAffiliate or Partner statusAppeals Portal
AccountPayout methodTax IDEmailPhoneDeviceNetworkModeratorEmbed sourcePromotion service
This channelSuspended24365
Channel 02Banned
Channel 03Active
Channel 04Active
Channel 05Suspended
Channel 06Active
Channel 07Fraud flag

Showing 7 of 17 related records. Shared moderators are common and get explained, not hidden.

SearchShow 10 entries
StreamPeriodStatusBasis
Showing 1 to 6 of 48 entries123...Next
Viewers with no chat or session activity, share by weekWithin targetBreachThreshold

W1W2W3W4W5W6W7W8

The line is our review baseline, not a Twitch figure. We rebuild this from your own analytics.

SearchShow 10 entries
ActionLast30 dayLifetime
Showing 1 to 9 of 96 entries123...Next
SearchShow 10 entries
TicketStatusQueueUpdated
Showing 1 to 5 of 11 entries123...Next
SearchShow 10 entries
WhenBrowser, OSDevice IDNetworkTime zoneLocation
Showing 1 to 6 of 530 entries123...Next
How the team reads itTap any line in the record

Every flag above is something a reviewer weighs before they read a word of your appeal. Tap one to see what it means and what we do with it.

Step by step

How to Get Twitch Payouts and Monetization Back

Enforcement and payouts sit with separate Twitch teams, so we run both at once and your earned money isn’t left waiting on the appeal. Below is how we work your case, start to finish.

Two tracks, worked side by sideScrub the playhead
Enforcement trackAppeals Portal
Notice and strike count readOwning team namedEnforcement route gradedAppeals Portal filing writtenReplies tracked, Partner support if stuck
Money trackPayout support
Payout status and tax interview readHold traced to payments or fraudEarnings at stake written downPayout support case writtenMoney followed to payout confirmation
Step 1 of 5

We read the notice and the dashboard

The enforcement email, your Creator Dashboard payout and tax interview status, analytics and your agreement. Nothing gets written until we see the full picture.

Note

The enforcement email, your Creator Dashboard payout and tax interview status, analytics and your agreement. Nothing gets written until we see the full picture.

  1. 01Intake

    We read the notice and the dashboard

    The enforcement email, your Creator Dashboard payout and tax interview status, analytics and your agreement. Nothing gets written until we see the full picture.

    • Enforcement email
    • Payout balance status
    • Tax interview record
    • Affiliate or Partner agreement
  2. 02Trigger

    We find which team acted

    We trace the hold to safety, fraud, rights or payments and rebuild the timeline. That’s usually where the real cause shows up.

    • Timeline
    • Traffic and purchase data
    • Owning team
    • Strike count
  3. 03Grade

    We grade before you pay

    You’ll know how hard your case is and how much income is at stake. If we can’t help, we tell you before you pay.

    • Case grade
    • Earnings at stake
    • Documents needed
    • Working range
  4. 04Write

    We write to that team

    An Appeals Portal filing, a fraud response or a payout case, with proof behind every point. A second specialist reviews it before it’s filed.

    • Appeal or response
    • Exhibit index
    • Quality review
    • Profile corrections
  5. 05Escalate

    We follow the money

    Every reply from Twitch tells us something. We escalate through Partner support where you have it, and if it’s denied, we rebuild from the denial reason. We never resend the same appeal.

    • Submission log
    • Reply analysis
    • Escalation route
    • Payout confirmation
If the first filing is declined

How a Twitch case escalates, rung by rung

1

Appeals Portal filing

Your enforcement appeal with the guideline, timestamps and what you’ve changed.

Most enforcement cases are decided here.
2

Payout support case

A payments case on your tax profile, payout method or withheld earnings.

Runs in parallel so earned money is not tied to the enforcement outcome.
3

Partner support

Escalation through your Partner support contact, if your channel has one.

Useful when a complete file is stuck in automated replies.
4

Pre-escalation notice

When earnings stay withheld and the facts are on your side, an attorney-reviewed letter puts the dispute on record with Twitch Interactive, Inc. We only use it when the case calls for it.

We prepare it with counsel. Attorney-reviewed, and used only when the case calls for it.

Struggling to get it back on your own?

Book a call and we’ll map out your next move.

Your case

Check Where Your Twitch Case Stands

Answer four quick questions and see how hard your case looks and what’s still missing. Nothing is sent until you hit submit.

  1. 1What did you receive
  2. 2Where does it stand
  3. 3What applies
  4. 4What you have

What did Twitch send you

Where does the case stand today

Tick everything that applies

Which of these can you get

Preliminary gradeModerate
Team that reviews it
What they check
Next step
Still missing

A first look from four answers. The real grade comes after we read the notice and your file.

Your case file

Twitch case, draft

NoticeNot chosen yet
StatusNot chosen yet
Risk signalsNone ticked
DocumentsNot checked yet
GOT SUSPENDED?UnmatchedMatched
Matched case
97%Peak reinstatement rate
Drag to rotate
Why the hard cases come here

We are the ones creators come to when every other agency and law firm has already failed.

Most creators find us after their appeals were denied and another agency already tried. A denied appeal stays on the account, so the next one has to be built differently. Our team has worked inside these platforms and knows what each review is measuring. That’s how we’ve resolved more than 10,000 cases.

How hard is your case

Know How Hard Your Twitch Case Is Before You Pay

Toggle what’s true for your account and watch the grade change. The more damage on the account, the more work it takes, and your price follows. We take cases up to Hell 5, where a human path still exists. Levels six and seven we decline before you pay.

Risk signals
MODModerate
Moderate
What Twitch sees
How we work it

Moderate

A setup gap or short enforcement on a clean channel. A profile fix or a short appeal with context.

Difficult

An enforcement that cut revenue without ending the channel. We find which action switched off what and answer it directly.

Hell 1

Money or status lost over a finding tied to purchases. Fraudulent purchases split out and eligibility argued under the agreement.

Hell 2

A strike count close to termination or a pattern on record. A full VOD and clip review, licensed audio and proof your conduct changed.

Hell 3

Twitch believes your engagement was bought. Traffic traced to its source and proof of who controlled it.

Hell 4

Program status lost with a denial already on file. A complete record built under the Partner agreement.

Hell 5

A channel decision with earned revenue still withheld. A payout support case and attorney letters on the earned balance.

Hell 6

Past a human path. We decline before you pay.

Hell 7

No feasible option left. We decline before you pay.

What you get

What’s Included in Your Twitch Appeal

Everything we file for you, every reply Twitch sends back and a plan to keep your channel earning.

Your Twitch case file, scene by sceneSwitch scenes
PreviewAppeals Portal submission
Appeal, Appeals Portal

The stream at the cited timestamp showed licensed audio. The license and the VOD segment are attached. Music is now limited to the licensed library.

GuidelineTimestampFix
Viewer sources, illustrative

The spike matches an incoming raid logged at that hour, not purchased views.

Payout profile audit
Tax interviewComplete
Payout method nameMatches legal payee
Business entityUpdated to the LLC
BalanceAbove threshold
Submission log
Day 1Appeals Portal filing sent
Day 1Payout support case opened
Day 5Payout reply, profile confirmed
Day 8Appeal decision logged
Channel controls playbook
Followers only chat during raids
Raids accepted from followed channels
Licensed music library only
Two moderators on every stream
Scenes
Sources in this scene

Your enforcement appeal, written to the exact guideline Twitch cited.

Note

Each scene is one part of the file you receive. Switch scenes to preview it and see what it is built from. Example content.

Scene 01

Appeals Portal submission

Your enforcement appeal, written to the exact guideline Twitch cited.

Scene 02

Traffic and purchase analysis

Viewer sources, raids and purchases laid out on one timeline.

Scene 03

Payout profile audit

Tax interview and payout method details matched to the legal payee.

Scene 04

Submission log

Every filing we sent and every reply, with dates.

Scene 05

Channel controls playbook

Chat, raid and music settings that keep monetization safe.

Inside your appeal

What Goes Into a Strong Twitch Appeal

Twitch wants to see the cause, the fix and the proof behind both. Tap a document to see an example.

Twitch reference

Twitch Creator Issues and Who Reviews Them

Pick a category, then open any case to see who reviews it, what sets it off and what we send.

Who reviews Twitch cases

T

Twitch Safety and Appeals

Enforces the Community Guidelines and reviews the appeals you file through the Appeals Portal.

Specific context showing the stream did not break the guideline cited, or that the behavior is fixed.

Guideline citedVOD or clip evidencePrior enforcementsContext of the stream
M

Monetization and creator programs

Administers Affiliate and Partner status under their agreements and decides program eligibility.

A record showing the channel meets the agreement and the triggering issue is resolved.

Agreement termsEligibility metricsEnforcement historyContent categories
P

Payments and tax

Runs the payout process, the tax interview, and payout method verification.

A complete, matching tax and payout profile for the legal payee.

Completed tax interviewPayout method on fileName and entity matchBalance above threshold
F

Fraud and invalid activity

Detects viewbotting, fraudulent Bits and subscription purchases, and artificial engagement.

Evidence the activity was organic, or that a third party caused it without the creator’s involvement.

Viewer sourcesChat to viewer ratiosPurchase patternsLinked accounts
D

DMCA and rights

Processes copyright notices against VODs, clips, and live audio, with strikes that can lead to termination.

A license, a valid counter notification, or proof the content was removed.

Notice detailsLicensed musicClip ownershipStrike count
P

Partner Support and Legal

Partner support contact for escalation and Twitch Interactive, Inc. legal for attorney correspondence.

A documented record that the creator followed each step and still did not receive a fair review.

Record completenessPrior appealsEarnings at stakeAgreement terms

Account suspension and bans

Twitch noticeTemporary suspension

Temporary suspension

We appeal where the evidence is thin and plan the return where it is not.

Reviewed by

Twitch Safety and Appeals

What triggers it

A Community Guidelines breach with a fixed duration.

What we submit

An appeal where evidence is thin, a return plan where it is not.

Twitch noticeIndefinite suspension

Indefinite suspension

We build the full context and file through the Appeals Portal.

Reviewed by

Twitch Safety and Appeals

What triggers it

A breach serious enough to suspend with no end date.

What we submit

Full context through the Appeals Portal.

Twitch noticeRepeat violation ban

Repeat violation ban

We document the change in moderation and conduct.

Reviewed by

Twitch Safety and Appeals

What triggers it

A pattern of enforcements on the channel.

What we submit

Documented changes in moderation and conduct.

Twitch noticeCompromised account

Compromised account

We prove the unauthorized access and secure the channel before appealing.

Reviewed by

Twitch Safety and Appeals

What triggers it

Activity the owner did not perform.

What we submit

Proof of unauthorized access and the channel secured.

Twitch noticeOff platform conduct

Off platform conduct

An enforcement based on conduct outside Twitch.

Reviewed by

Twitch Safety and Appeals

What triggers it

Reports of conduct off the platform.

What we submit

Context on the reported conduct and what is verifiable.

Twitch noticeHateful conduct in chat

Hateful conduct in chat

Chat messages the channel did not moderate.

Reviewed by

Twitch Safety and Appeals

What triggers it

Violating chat left up during the stream.

What we submit

Moderation settings, AutoMod levels, and moderator coverage now in place.

Monetization status

Twitch noticeAffiliate removal

Affiliate removal

We argue eligibility and conduct under the Affiliate agreement.

Reviewed by

Monetization and creator programs

What triggers it

Eligibility or conduct outside the Affiliate agreement.

What we submit

An eligibility and conduct case under that agreement.

Twitch noticePartner removal

Partner removal

We frame the case under the Partner agreement and the enforcement record.

Reviewed by

Monetization and creator programs

What triggers it

Eligibility, conduct, or a fraud finding under the Partner agreement.

What we submit

A case framed on the agreement and the enforcement record.

Twitch noticeFeatures disabled

Features disabled

We find which enforcement turned off subs, Bits, or ads.

Reviewed by

Monetization and creator programs

What triggers it

An enforcement that switched off subs, Bits, or ads.

What we submit

The enforcement identified and answered.

Twitch noticeAffiliate eligibility lost

Affiliate eligibility lost

The channel dropped below program requirements after an enforcement.

Reviewed by

Monetization and creator programs

What triggers it

An enforcement plus a drop in activity.

What we submit

The cleared enforcement and current channel activity.

Payouts and funds

Twitch noticePayout hold

Payout hold

We fix the tax and payout profile and open a payout case.

Reviewed by

Payments and tax

What triggers it

An incomplete tax interview or payout profile.

What we submit

A corrected profile and a payout case.

Twitch noticeBalance frozen after enforcement

Balance frozen after enforcement

We separate earned revenue from disputed revenue.

Reviewed by

Payments and tax

What triggers it

A balance held while enforcement is open.

What we submit

Earned revenue separated from disputed revenue.

Twitch noticeExtended hold

Extended hold

We document why the hold exceeds genuine liability.

Reviewed by

Payments and tax

What triggers it

A hold running past normal cycles.

What we submit

Documentation that the hold exceeds genuine liability.

Twitch noticePayout below threshold carried over

Payout below threshold carried over

Balance held and rolled forward with no stated reason.

Reviewed by

Payments and tax

What triggers it

A balance not paid in the cycle.

What we submit

The payout record and a request for the basis of the hold.

Fraud and engagement

Twitch noticeViewbot finding

Viewbot finding

We map the traffic to its source and show who controlled it.

Reviewed by

Fraud and invalid activity

What triggers it

Viewers or follows from an automated source.

What we submit

Traffic mapped to its source and who controlled it.

Twitch noticeBits or sub fraud reversal

Bits or sub fraud reversal

We isolate fraudulent purchases from clean earnings.

Reviewed by

Fraud and invalid activity

What triggers it

Purchases made with stolen or disputed payment.

What we submit

Fraudulent purchases isolated from clean earnings.

Twitch noticeChargeback holdback

Chargeback holdback

We verify the purchases and dispute unsupported reversals.

Reviewed by

Fraud and invalid activity

What triggers it

Chargebacks on subs or Bits.

What we submit

Verified purchases and disputes on unsupported reversals.

Twitch noticeRaid or host network

Raid or host network

Viewers arriving from coordinated raids flagged as inauthentic.

Reviewed by

Fraud and invalid activity

What triggers it

Viewer spikes from a small group of channels.

What we submit

The raid history and proof the viewers were real.

Rights and content

Twitch noticeDMCA strike

DMCA strike

We audit VODs and clips and use counter notification only with counsel.

Reviewed by

DMCA and rights

What triggers it

A copyright notice on a VOD, clip, or live audio.

What we submit

A catalog audit and counter notification only with counsel.

Twitch noticeContent removal

Content removal

We appeal removals that cost monetized VODs.

Reviewed by

Twitch Safety and Appeals

What triggers it

A VOD or clip removed under the guidelines.

What we submit

An appeal where the removal cost monetized content.

Twitch noticeMusic in streams

Music in streams

We set up licensed audio controls so strikes stop.

Reviewed by

DMCA and rights

What triggers it

Copyrighted music in live audio.

What we submit

Licensed audio controls so strikes stop.

Twitch noticeGame or event broadcast rights

Game or event broadcast rights

A stream of content the channel had no right to broadcast.

Reviewed by

DMCA and rights

What triggers it

A notice from the rights holder on a live event.

What we submit

The license or the removal and the new content rule.

Verification and release

Twitch noticeTax interview problems

Tax interview problems

We correct the interview so withholding and payouts are right.

Reviewed by

Payments and tax

What triggers it

An interview that sets the wrong withholding or blocks payout.

What we submit

A corrected interview.

Twitch noticeIdentity verification

Identity verification

We align the payee name across every record.

Reviewed by

Payments and tax

What triggers it

A payee name that differs across records.

What we submit

One name aligned across every record.

Twitch noticeEarnings release request

Earnings release request

We pursue payable earnings with payout support and attorney letters where needed.

Reviewed by

Partner Support and Legal

What triggers it

Earned revenue still held after the channel decision.

What we submit

A payout support case and attorney letters where needed.

Twitch noticeEntity change for payouts

Entity change for payouts

The creator moved payouts to a company.

Reviewed by

Payments and tax

What triggers it

A new entity on the tax interview.

What we submit

Updated tax interview and payout method for the entity.

?
Don’t see yours?

Your Twitch case may not be listed here. We have likely seen it.

We’ve handled far more Twitch cases than fit on one page, including rare notices and stacked decisions. Send us your notice and we’ll work out the path with you.

Twitch monetization questions

Twitch Suspension and Payout Hold FAQs

Don’t see your question? Send us your notice and we’ll answer it directly.

Why was my Twitch channel suspended?

Twitch suspends a channel when it finds a breach of its Community Guidelines or Terms of Service, either on stream, in chat, in VODs and clips or, for serious cases, in conduct off Twitch. Suspensions can be temporary or indefinite. Your suspension email names the policy, so start there before you write anything.

How do I appeal a Twitch suspension?

You appeal a Twitch suspension through the Twitch Appeals Portal, signed in with the suspended account. Name the policy from your suspension notice, explain what happened plainly and show what you changed, such as chat moderation or removed clips. Send us the notice first so your one clear appeal says everything it needs to.

How long does a Twitch appeal take?

Twitch does not publish a fixed timeline for every appeal. Some decisions come back within days, while indefinite suspensions and fraud reviews often take longer. Check the Appeals Portal for status and avoid sending repeat appeals that say the same thing, since each one is read against the last.

Can I lose Twitch Partner or Affiliate status from a suspension?

Yes. A Twitch suspension can cost you monetization features, and serious or repeat violations can end your Partner or Affiliate agreement. Twitch also acts on fake engagement such as viewbots and follow bots. Keep your channel clean and record anything you did to report bots you did not buy.

Can I get banned on Twitch for viewbots I didn’t buy?

Twitch can act on fake engagement on a channel even when the streamer says someone else bought it. Viewbotting and follow botting break the Community Guidelines. If you see sudden fake viewers, report it to Twitch support right away and keep a record, so you can show you reported it.

Why is my Twitch payout on hold?

Twitch payouts usually stall because the tax interview is incomplete, the payout method does not match the payee’s legal name or the account is under review for fraud or a policy issue. Finish every step in your payout settings first. We fight to get your earnings released once the records match.

Can Twitch suspend me for something I did off stream?

Yes. Twitch can enforce against severe misconduct off Twitch, such as serious harm to others, when it has verifiable evidence. Those cases go through a separate investigation from normal on-stream reports. If your notice mentions off-service conduct, treat it as a high-stakes case and answer only with facts you can prove.

Am I responsible for my Twitch chat and moderators?

Twitch holds streamers responsible for how they manage their community. Letting hateful or harassing chat run without moderation, or encouraging it, can lead to enforcement on your channel. Set AutoMod, appoint active moderators and remove bad clips and VODs before you appeal.

How do I keep my Twitch channel from getting suspended again?

You keep a Twitch channel safe by following the Community Guidelines on stream and in chat, moderating actively, avoiding any viewbot or follow bot service and keeping your tax and payout details current. Review old VODs and clips for content that breaks current rules, and remove them.

Can someone help me get my Twitch channel back?

Yes. A Twitch appeal service finds whether your case is an enforcement, a fraud flag or a payout problem, fixes the cause and writes one clear appeal through the Appeals Portal. We work payout holds on their own track. Start with a free assessment so you know where you stand before you pay.

What does a Twitch appeal service cost?

The cost of a Twitch appeal service depends on how hard the case is. A tax interview problem is simpler than an indefinite suspension with a fake engagement finding. We begin with a free assessment of your case, then give you a clear price before any work starts.

Can anyone guarantee Twitch reinstatement?

No one can guarantee Twitch reinstatement. Twitch makes the final decision on your channel and your payouts. What we commit to is the work: a cleaned up channel, a complete appeal and a straight answer about your chances before you pay anything.

Who we protect

The Operators, Brands and Firms That Trust Us

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Get a Free Assessment of Your Twitch Case

Send us the email Twitch sent you. We’ll tell you where you stand before you pay anything.

  • A strategist reads your notice before the call
  • You leave with the next step and the grade in writing
  • No fee to talk, no obligation after
Twitch noticePayout on holdReceived
1The real trigger is here, not in the label
2The team that reviews it
Our assessmentNext step mappedGrade and next step in writing
NoticeOur assessmentYour next step
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