GOT SUSPENDED?

We help professional sellers and management companies prevent suspensions by eliminating operational risks that limit your ability to scale across major marketplaces.

PICK MARKETPLACEHOW IT WORKS

Professional Sellers rely on GOT SUSPENDED? for Amazon Suspensions & Appeals and other Legal Resources.

GOT SUSPENDED?

“Don’t let a suspension ruin your business, get your seller account reinstated today!”

We are THE Professionals – The Specialist Reinstatement Agency that management companies and other professional sellers rely on to help PROTECTĀ  your Company and help SCALE & REBUILD your brand effectively.Ā  We’ll give you our throughly Analysis on your situation, give you an insight on WHY you were suspended, & PREVENT future suspensions.

Used by Agencies, Operators, and Marketplace Educators

GOT SUSPENDED?

“Don’t let a suspension ruin your business, get your Amazon or Walmart seller account reinstated today!”

We are THE Professionals – The Specialist Reinstatement Agency that management companies and other professional sellers rely on to help PROTECTĀ  your Company and help SCALE & REBUILD your brand effectively.Ā  We’ll give you our throughly Analysis on your situation, give you an insight on WHY you were suspended, & PREVENT future suspensions.

Used by Agencies, Operators, and Marketplace Educators

WE SPECIALIZE IN

AMAZON

You have a limited window to submit an Amazon appeal.

Low-quality representation increase enforcement risk by adding unfavorable case annotations and signaling unresolved compliance issues. Consult one of our reinstatement specialist, review our services, and use our reinstatement library to understand our thought processes & how Amazon evaluates your case.

WALMART

You have a limited window to submit an Walmart appeal.

Weak documentation increases enforcement risk by reinforcing internal risk flags tied to order quality, fulfillment integrity, and policy compliance. Consult a reinstatement specialist, review our services, and use our reinstatement library to understand how Walmart evaluates seller risk and reinstatement viability.

TIK TOK

You have a limited window to submit an Tik Tok appeal.

You have a limited window to submit a TikTok Shop appeal. Poor responses increase enforcement risk by validating fraud, product compliance, or fulfillment reliability signals within platform trust systems. Consult a reinstatement specialist, review our services, and use our reinstatement library to understand how TikTok Shop evaluates merchant behavior and enforcement outcomes.

EBAY

You have a limited window to submit an eBay appeal.

Low-quality submissions increase enforcement risk by failing to correct the trust signals tied to performance, claims, buyer experience, or policy violations. Consult a reinstatement specialist, review our services, and use our reinstatement library to understand how eBay evaluates account restriction and reinstatement conditions.

ETSY

You have a limited window to submit an Etsy appeal.

Weak explanations increase enforcement risk by leaving unresolved signals around product authenticity, handmade compliance, IP claims, or shop integrity. Consult a reinstatement specialist, review our services, and use our reinstatement library to understand how Etsy evaluates seller trust and enforcement decisions.

SHOPIFY

You have a limited window to submit an Shopify appeal.

Low-quality submissions increase enforcement risk by failing to resolve payment risk, chargeback exposure, or prohibited product and compliance flags. Consult a reinstatement specialist, review our services, and use our reinstatement library to understand how Shopify evaluates merchant risk and account limitations.

MERCHANT PROCESSOR

You have a limited window to prevent payout loss and long-term processing restrictions.

Weak dispute responses increase financial and operational risk by reinforcing chargeback exposure, refund volatility, verification failures, or high-risk product and traffic signals inside underwriting systems. Consult a dispute specialist, review our services, and use our resolution library to understand how processors evaluate risk, determine fund release eligibility, and decide whether your merchant account remains viable.

Coming Soon 2026

BAD PRESS / REVIEW REMOVAL

You have a limited window to contain reputation damage before it compounds.

Low-quality takedown and response strategy increases reputational and legal risk by amplifying harmful narratives, validating allegations, and triggering platform visibility and brand trust degradation across search results, review ecosystems, and media indexing systems. Consult a reputation specialist, review our services, and use our response library to understand what removal pathways are realistic, which content can be challenged, and how escalation strategy changes based on jurisdiction, publisher type, and claim category.

Coming Soon 2026

VIDEO TESTIMONIALS

WRITTEN TESTIMONIALS

After letting Jerome Basilio from Got Suspended? take over my case he was able to reinstate my account after one phone call. I've been suspended 8 times and in 6 years of selling on Amazon I've never seen anyone bypassed through all the politics on seller performance.

Justin BalkAmazon, Shopify Consultant

After the account being suspended, deactivated, legendary back and forth with seller performance I was able to reinstate my account with all of Jerome Basilio's Ninja Tricks. Thanks so much for your help brother.

Frank The White

Jerome Basilio is the best when it comes to reinstatements, and he provides a lot of seller tactics to help you prevent a lot of situations you will encounter.

Martin Awortwi

After a few months working with Jerome on my case he was finally able to reinstate my account. I nearly filed for bankruptcy due to having so much funds on hold. Thank you very much for your help.

Gavin

Got Suspended? is my go to reinstatement service, I've been suspended two times and everytime they've gotten my accounts back. Solid company and thanks for everything you do.

Ernest Brunet

If you are looking for the top dog Jerome is your guy. He's extremely well versed in multiple aspects. Everytime I have a call with him I'm completely mind blown by some of his methods. He's also helped me get my account reinstated in eBay and Amazon.

Don Landers

Thank you very much I'm happy. The store has been reactivated and I can't thank you all enough for your work. I truly appreciate it.

Colton Parnish

Holy shit! You guys are amazing. I just woke up to 16 notifications of sold items from my suspended account. They both got activated 5 hours ago. Thank you guys os much! I wish I knew about you guys and Jerome 7 months ago.

Jaime Bejar

Hello I just got the email saying my account has been reinstated!!! Is it finally over?! Did you do anything since Friday? Why is it such a big change? I got deactivation notice on Friday, and got another one on Saturday then on Sunday reinstated. It is like a roller coaster. Thank you very much for all the work you have done! I am really glad it is over and reinstated.

John

Thank you brother, truly appreciate it. You guys are doing great work and we are very appreciative. One store at a time and we are getting there.

EarleNXT Level Investment

Just got off a 1 on 1 with Jerome Basilio and we spent maybe 4 or 5 hours on my business. He helped me 10x myself within that time span and now my business is going to grow exponentially. He really is the real deal and I think it just to show how dedicated he is to your success if you work with him. He's one of the very few, down to earth mentors left in this industry. Get in while you can. It's been worth it.

Matthew Smith

Extremely thankful to have you as my mentor. You've helped me so much this year. I don't know what I can do to repay you. If there's anything I can do & I mean anything just let me know and I'll be there.

Nick

I appreciate the guidance, in you teaching me to put this shit together. You've taught me a ton!

Ryan Augustine

There's no one more thankful in this world than me. For real and you heard me say it on the last call too. I wasn't saying anything fake it was just the truth. Like my situation is completely unique unlike NO OTHER and the only person that literally had the ability to even help was YOU. There was nobody else Not that with your skills Or analytics Or Anything.

Matt GambrellOwner of Appeal Assassins

Jerome's Ecommerce knowledge is unmatched in the industry GUARANTEED. Those are some of my strengths but yours is BRUTE RAW SKILLS, INTELLIGENCE, Genius Ideas and the ability to grow out of nowhere.

Anonymous

Jerome Basilio's the Messiah for ecommerce. He's a pleasure to learn from, he's our go to for reinstatement and anything related to selling on Amazon.

Agenes Rogers

Jerome is the boss when it comes to suspensions and just a boss in general. Set up a call with Jerome when you have some time you will definitely learn a ton.

Anoosh Kashefi

Jerome, I just want you to know everything we're going through right now. Everything I get to experience. I love it all so much. I sometimes reflect and can't even believe that I met such extraordinary people. It is such a blessing and I want you to know that I am grateful to be here. I want you to know I'm not taking anything for granted and no mater what I cherish everything we've done. Thank you for reading this. Love you bro.

Evan Lo

Jerome Basilio is a terrifyingly smart and from one conversation I've taken a lot of his tactics and began applying it to my business. This guy is the genius of Ecommerce and if you are looking for help in anything reinstatement related or selling in general he's definitely knows his shit.

Josh Palumbo

Out of all the people I've come across in this space over the years you're the only one with original shit. It's actually nice to see at least one other person in this space who has some originality.

Jason OneilEcom Solutions Owner

Just spent more than an hour and a half talking to THE guy in wholesale, e-commerce, hands down Jerome has been in the game for 15 years. He has built and mentored numorous 7-8 figure e-commerce business owners. Look him up Big Things are coming. Watch.

Aidaliz Maldonado

GET STARTED

BOOK APPOINTMENT

Schedule a consultation with a reinstatement specialist so we can assess your enforcement status, identify the enforcement category, and determine what submission pathway is still viable before additional damage occurs.

STEP 01

SUBMIT CASE

Submit your case details and supporting documents so we can review your enforcement notice, prior submissions, Account Health impacts, and the evidence needed to diagnose what triggered action.

STEP 02

PARAMETERS

We will ask a series of questions via email and our communication process to collect the information needed to determine whether your case is feasible for reinstatement. From there we will define the constraints of your case, including policy citations, enforcement history, risk classification, and any regional legal or regulatory factors that determine how your case must be positioned in your representation.

STEP 03

CASE MANAGEMENT

We control the case narrative, evidence assembly, and submission sequencing to prevent contradictions, reduce or prevent futher damages on case representation, and ensure that documentation trail aligns with what the marketplace’sreview process and internal grading.

STEP 04

PLATFORM ESCALATIONS

When standard support is stagnant, we manage escalation through the marketplace’s internal support pathways using structured ticket sequencing, evidence reinforcement, and controlled narrative continuity to improve review outcomes and prevent further enforcement.

STEP 05

EXTERNAL ESCALATIONS

If internal resolution is limited, we evaluate whether the pathway for case narrative, external escalation options, where appropriate, including legal correspondence, regulatory-aligned positioning, and legal-facing strategies based on jurisdiction and enforcement severity.

STEP 06