Get Advice Before You File and a Team That Stays on Your Account.

An honest consultation on any platform we cover, an assessment for the cases other firms send back, a retainer for ongoing guidance and the legal work behind it. Start with a free assessment and know where you stand before you pay.

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Questions

Suspension Advice Questions, Answered

Don’t see yours? Send us your notice and we’ll answer it directly.

Should I get advice before appealing a suspension?

Getting advice before appealing a suspension is worth it when the notice is unclear, money is withheld or a first appeal was already denied. Platforms read every later appeal against the first, so a rushed submission can make the case harder to win. An outside review finds the real cause and what proof the platform will expect.

What if my suspension appeal keeps getting denied?

When a suspension appeal keeps getting denied, stop resubmitting and find out why. Repeated appeals that repeat or contradict each other can stall the case for good. Read each denial for the gap it names, check that your story matches the account data and add new proof before the next attempt. Some actions, like a Walmart termination, cannot be appealed.

Can I have more than one Amazon seller account?

Amazon allows one selling account per region unless you have a legitimate business need for more and all of your accounts are in good standing. A second account opened to get around a suspension can be deactivated along with its funds. If you have a real business reason, set it up the compliant way from the start.

What is a seller account retainer?

A seller account retainer keeps a team on your account on an ongoing basis, watching for warnings and handling notices as they arrive. Because the team already knows your history, a new notice starts with context instead of from zero. Retainers suit sellers with high volume, several marketplaces or a past suspension.

Do ecommerce sellers need business contracts reviewed?

Ecommerce sellers benefit from having supplier, distribution, fulfillment and service contracts drafted or reviewed before they sign. Clear terms on liability, authorization and inventory loss decide what you can recover when something goes wrong. A supplier agreement or letter of authorization can also support brand approval and authenticity cases.

What is a unique suspension case?

A unique suspension case is one outside the usual list of platforms and notice types, or one another firm already sent back. These cases need a fresh look at the notice, the account history and every submission already on record. We tell you whether there is a real path before you pay anything.

What advisory services does GOT SUSPENDED? offer?

GOT SUSPENDED? offers a consultation on any platform we cover, a unique cases process for the cases other firms send back, a retainer for ongoing guidance, business contracts drafted and reviewed by our legal team and compliant setup for secondary accounts. Start with a free assessment to see which fits.

Which advisory service do I need?

The advisory service you need depends on where your account stands. Start with a consultation if you have a fresh notice, the unique cases process if another firm turned you away, a retainer if you want a team on the account and the legal team for contracts. Send us your notice and we will tell you which fits.

How much does a seller account consultation or retainer cost?

The cost of a consultation or retainer depends on the scope. The assessment that starts every case is free, and deeper sessions, retainers and contract work are priced to the work involved. We confirm the scope and the cost before anything begins, so you never pay for something you did not agree to.

Can anyone guarantee the outcome of a suspension case?

No one can guarantee the outcome of a suspension case, because the platform makes the final decision. Be careful with anyone who promises one. What we commit to is the work: an honest look at your case, a clear plan built on real proof, and a straight answer on your chances before you pay.

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Get a Free Assessment Before You File Anything

Unsure which service fits? Send us your notice or account details. We’ll tell you where you stand before you pay anything.