Keep Your Amazon Account Healthy With Monthly Account Health Maintenance.

A good Amazon Account Health Rating is 200 or higher, which Amazon shows in green as Healthy on a scale up to 1,000. From 100 to 199 the account is At Risk of deactivation, and at 99 or lower it is Unhealthy and either eligible for deactivation or already deactivated. New sellers start at 200.

The Amazon Account Health Rating reflects your policy compliance and selling activity over the last 180 days. Open policy violations on your Account Health page pull the rating down, and the most severe ones pull hardest. Amazon tells sellers to address every listed violation quickly, starting with the most severe. We grade yours every month.

You improve an Amazon Account Health Rating by clearing the policy violations on your Account Health page, worst first. Dispute the ones the facts do not support with invoices, product proof or a rights owner retraction, and fix the cause behind the valid ones. Keeping your performance metrics inside Amazon’s targets stops new problems from stacking up.

A violation can stay on the Amazon Account Health page for up to 180 days, because the rating looks back over that period. An Amazon staff reply on the Seller Forums noted that a violation tied to a deleted listing comes off the page after 180 days. Disputing a wrongful violation with proof is the faster way to clear it.

Amazon wants a seller’s Order Defect Rate under 1 percent over a rolling 60 days. The rate counts negative feedback, A-to-z claims that are not denied and chargebacks, and an order with more than one of these counts once. Watching it weekly lets you answer claims and request removal of feedback that breaks Amazon’s rules early.

Amazon can deactivate an account even with a Healthy rating. Amazon states that regardless of the Account Health Rating, it may deactivate an account right away if it suspects fraudulent, deceptive, illegal or otherwise harmful activity. That is why supplier invoices, identity documents and clean account links matter as much as the number.

You should dispute an Amazon policy violation only when the facts do not support it. A dispute without proof stays on the record and makes the next one harder. Valid violations are better fixed at the source, like correcting a listing or changing a supplier. Set a standing instruction and we follow it on every item.

If an Amazon Account Health Rating drops to 99 or lower, the account is Unhealthy and either eligible for deactivation or already deactivated. At that point it becomes a reinstatement case with a Plan of Action. Our case team takes it over with your full history already on file, so nothing starts from zero.

Amazon Account Health Maintenance is a monthly subscription that keeps a healthy Amazon account healthy. Every month we pull the policy violations and metrics on your Account Health page, rank each one by its impact on your rating, dispute what should not be there and fix the cause of what should. It is run by our parent company, Basilio Inc.

The cost of Amazon account health management depends on the plan: Bronze, Silver, Gold or Titanium. Every plan runs the same monthly cycle. Higher plans add a closer watch, more disputes each month and faster escalation when an item gets stuck. Pricing comes with your free assessment.

No one can guarantee a violation comes off an Amazon account, because Amazon decides every dispute. Be careful with anyone who promises it. What we commit to is the work: every violation reviewed each month, disputed only with real proof, and a straight answer on what can and cannot come off before you pay.