Why an ASIN Is Blocked on Amazon and How to Get It Back

Quick answer. An ASIN is blocked when Amazon removes or restricts a listing so it cannot be sold. The usual causes are intellectual property complaints from rights owners, brand or category approval requirements, listing policy violations such as a wrong…

Jerome BasilioJanuary 25, 2026

Amazon

How to Spot Amazon Listing Hijacking and Defend Your Listings

Quick answer. Listing hijacking is a seller term for another party selling a counterfeit or different product on your detail page, or changing that page so it no longer describes your product. Amazon lets any seller add an offer to…

Jerome BasilioJanuary 24, 2026

Amazon

How Amazon Customer Reviews Put Listings and Accounts at Risk of Suspension

Quick answer. Customer reviews put an Amazon account at risk in two ways. The first is conduct. Amazon runs a zero-tolerance policy on review manipulation, which covers paid or incentivized reviews, reviews from employees and family, and asking a customer…

Jerome BasilioJanuary 23, 2026

Amazon

How to Respond to, Appeal and Prevent Amazon A-to-z Guarantee Claims

Quick answer. The A-to-z Guarantee covers timely delivery and item condition on orders you fulfill yourself. In most cases the customer must contact you first, and you have 48 hours to respond to a delivery message or a return request.…

Jerome BasilioJanuary 22, 2026

Amazon

Selling Pet Food on Amazon Under the Rules, Labels and FBA Shelf Life

Quick answer. You can sell pet food on Amazon if the product meets federal and state law and Amazon's own animal product and expiration rules. The FDA requires animal food to be safe to eat, produced under sanitary conditions, free…

Jerome BasilioJanuary 21, 2026

Amazon

How Amazon Grades Your Order Defect Rate and How to Lower It

Quick answer. Order Defect Rate (ODR) is the percentage of your seller-fulfilled orders in a 60-day period that received negative feedback (1 or 2 stars), an A-to-z Guarantee claim that counts against you, or a service chargeback. Amazon requires ODR…

Jerome BasilioJanuary 20, 2026

Amazon

Amazon Suspension Escalation When Your Appeal Is Rejected

Quick answer. Escalating an Amazon suspension after a rejected appeal means getting the case reviewed again through the channels Amazon provides, with information that changes the outcome. In practice that is a stronger resubmission through View Appeal on the Account…

Jerome BasilioJanuary 19, 2026

Amazon

What Is Trade Dress Infringement and How Does It Affect Amazon Sellers?

Quick answer. Trade dress is the look of a product or its packaging, such as its shape, color combination, texture and graphics, when that look tells buyers who makes it. US law protects it as a type of trademark, and…

Jerome BasilioJanuary 18, 2026

Amazon

What Sellers Need to Know and Do Under the Amazon Anti-Counterfeiting Policy

Quick answer. Amazon's Anti-Counterfeiting Policy requires every product sold on Amazon to be authentic and prohibits bootlegs, fakes, pirated copies, illegally replicated products and products that infringe another party's intellectual property. By selling on Amazon you agree to provide records…

Jerome BasilioJanuary 17, 2026

Amazon

How to Fix an Amazon Late Shipment Rate and Appeal a Suspension

Quick answer. Amazon's late shipment rate is the share of your seller-fulfilled orders that had no shipment confirmation by the expected ship date, measured over 10-day and 30-day periods. Amazon requires it to stay under 4 percent. Above that, Amazon…

Jerome BasilioJanuary 16, 2026

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