Amazon

Quick answer. Once a quarter, walk through eight areas of your Seller Central account in a fixed order and save what you find. Read the Account Health page first and last, and in between check business information and verification documents,…

Quick answer. First find out which kind of "inactive" you have. If you set your listings to Inactive in Vacation Settings, switching them back to Active brings self-fulfilled listings back within about an hour. If Amazon deactivated the account, sign…

Quick answer. A "not as described" complaint means a buyer says the item that arrived does not match the detail page. On Amazon it reaches you through return requests, buyer messages, negative seller feedback, product reviews, A-to-z Guarantee claims on…

Quick answer. Amazon's invoice standard assumes a supplier who still exists. The invoice must be issued by the supplier, show its name, phone number, address and website, be dated within the past 365 days before the performance notification, and cover…

Quick answer. Amazon lets one business sell in many countries from one account. Inside a region such as North America or Europe, a unified account covers several stores, and regional accounts can be merged so they appear together in the…

Quick answer. Amazon gives sellers three discount tools, which are coupons, promotions (percentage-off and buy one, get one) and deals (Lightning Deals and Best Deals). Deals, coupons and peak-event price discounts all require a minimum discount from a validated reference…

Quick answer. When Amazon replies to your appeal asking for more information, the case is still open. Amazon's appeal page says to click View Appeal from Account Health and submit the additional documentation and information required in your next submission.…

Quick answer. A retraction is a withdrawal of the infringement notice by the rights owner who filed it, and only that rights owner (or its registered agent) can submit one. Amazon's Report Infringement help page says a report is retracted…

Quick answer. A deactivated account still costs money every day, so run the business on a written plan. Amazon's agreement lets it withhold payments while it judges a risk persists, and withheld money can offset refunds, A-to-z claims, removal costs…

Quick answer. Amazon requires Two-Step Verification for Seller Central, and its Business Solutions Agreement makes you solely responsible for any action taken under your password, including actions by users you add. Anything an intruder does in your account can become…