Amazon

Quick answer. To sell toys for children 12 and under on Amazon in the US, you need a test report from a CPSC-accepted laboratory, issued within the previous 12 months, showing the toy passes the rules that apply to it.…

Quick answer. Amazon covers weapons-adjacent products on one restricted products page, "Explosives, weapons, and related items." It prohibits all firearms, firearm ammunition and its components, and explosives. It also prohibits specific knives (switchblades, balisongs, gravity knives, stilettos, disguised blades), most…

Quick answer. Selling supplements on Amazon means meeting two rulebooks at once. Under the Dietary Supplement Health and Education Act of 1994, the FDA does not approve supplements. The firm is responsible for safety, labeling and truthful claims, must follow…

Quick answer. When a product you sell is recalled, Amazon suppresses the affected listings, cancels pending orders, makes the inventory unsellable and notifies past buyers of a publicly announced recall. Your duties start at the same moment. Stop shipping, remove…

Quick answer. On Amazon in the US, age-restricted products fall into three groups. Some are prohibited outright, including tobacco products, vapes and e-cigarettes of every kind, firearms, ammunition and many knives. Some are allowed, but Amazon itself limits who can…

Quick answer. You may respond to a one-star product review on Amazon, but only to solve the customer's problem, never to change the review. Contact the buyer only through Buyer-Seller Messaging (or a contact tool Amazon itself offers you). Offer…

Quick answer. When a buyer says a seller-fulfilled package never arrived, Amazon first sends them to you through Buyer-Seller Messages, and you have 48 hours from their first message to respond and try to resolve it. Amazon says a buyer…

Quick answer. A pre-shipment inspection checks finished, packed goods at the factory before you pay the balance and before anything leaves for Amazon. An inspector pulls a random sample from the lot and checks quantity, labels and barcodes, packaging, function,…

Quick answer. Brushing is when someone ships cheap, unordered items to real people so the shipment looks like a verified sale, then uses that "sale" to post fake reviews and push a product up the rankings. The FTC and the…

Quick answer. When you import products from China to sell on Amazon, your business (or a non-resident importer you set up through a broker) must be the importer of record, because Amazon says it will not act as importer of…